Alessandro Cappuccio
Orlando,FL
Summary
Highly skilled professional with extensive experience in the operational management of high-end Italian kitchens. Proficient in staff coordination, authentic menu development, and effective cost management. Demonstrated ability to recruit, train, and inspire teams to ensure the highest standards of quality and customer satisfaction. Committed to maintaining a safe, hygienic, and welcoming work environment for staff and guests.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Kitchen Manager
MANGONI ITALIAN MARKET PIZZA
Winter Garden, FL
03.2022 - Current
- Oversaw menu design ensuring alignment with cost efficiency and quality benchmarks.
- Executed rigorous quality control protocols to uphold top food safety standards.
- Reduced food expenditures by managing inventory meticulously.
- Developed detailed kitchen schedules to optimize productivity.
- Consistently exceeded customer expectations by delivering high-quality, flavorful dishes and prompt service.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
General Manager of Food Service
PIZZA MIA RISTORANTE
Orlando
01.2016 - 11.2021
- Develop and execute comprehensive business strategies, consistently surpassing revenue targets through effective planning and implementation
- Utilize social media platforms for community engagement, resulting in notable growth in online sales
- Monitor industry trends and regulations, implementing necessary changes for ongoing compliance
- Implement feedback methods and conduct regular performance reviews to drive continuous improvement in operations
- Create and implement training programs to enhance staff skills, ensuring a consistently high level of service
- Conduct market research to identify new opportunities for growth and diversification
- Participate in community events and sponsorships, developing positive relationships to enhance the restaurant's image
Cook and Pizza Maker
DINO'S PIZZA & WINGS
Kissimmee
01.2014 - 12.2015
- Executed precise measurement and portion control for consistent food quality
- Collaborated with the kitchen team to adapt recipes to customer preferences and seasonal ingredients
- Innovated new pizza creations, contributing to menu diversity and customer satisfaction
- Maintained in-depth knowledge of pizza menu items for efficient order fulfillment and accurate customer service
- Proficiently prepared and stretched pizza dough to achieve a perfect crust
- Adhered to Dino's Pizza & Wings quality standards in applying sauce, cheese, and toppings
- Monitored oven temperatures and cooking times to guarantee perfectly cooked pizzas
Education
High School Diploma -
Admiral Farragut Academy
St. Petersburg, FL06-1989
Skills
- Kitchen Operations Management
- Menu Planning and Innovation
- Quality Management
- Quality Assurance
- Team Leadership
- Communication Skills
- Customer Service
- Food Preparation and Safety
- Employee Scheduling
- Cost Control
- Attention to Detail
Certification
Certified Food Safety Manager, 21824967
Languages
- Italian, Bilingual
- English, Fluent
- Spanish, Bilingual
Nationalities
- US citizenship
- Italian citizenship
Timeline
Kitchen Manager
MANGONI ITALIAN MARKET PIZZA
03.2022 - Current
General Manager of Food Service
PIZZA MIA RISTORANTE
01.2016 - 11.2021
Cook and Pizza Maker
DINO'S PIZZA & WINGS
01.2014 - 12.2015
Certified Food Safety Manager, 21824967
High School Diploma -
Admiral Farragut Academy
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