Keeping track of employees' hours and supervising daily shift operations.
Recording payroll data.
Coordinating daily front- and back-of-house restaurant operations.
Identifying ways to cut waste.
General Manager
Gelato Go
Miami
06.2021 - 06.2022
Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.
Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.
Seek ways to better promote the store, the product line and service within the store.
Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
Implement cross-training of employees and Assistant Managers to maintain productivity at all times.
Ensure the store remains clean and presentable at all times.
Manager
Gino's bottega
Miami Beach
04.2018 - 05.2021
Ensuring incoming staff complies with company policy and training staff to follow restaurant procedures.
Maintaining safety and food quality standards, keep customers happy and handling complaints.
Organizing schedules.
Ensuring all end of day cash outs are correctly completed.
Waiter / Manager
Il Gusto
Hallandale Beach
04.2016 - 03.2018
Keeping track of employees' hours and supervising daily shift operations.
Recording payroll data.
Coordinating daily front- and back-of-house restaurant operations.
Identifying ways to cut waste.
Owner
AMS (Detective agency)
Padua
02.2006 - 03.2016
Working either independently or with the local authorities to investigate missing persons cases.
Missing person's family after a period of time has passed and the case is no longer a priority for the local police.
Investigating personal conflicts, such as spousal infidelity or child custody disputes.
Uncovering fraud or embezzlement origins (a company's management has solid reasons to believe that the company is being defrauded but they need to discover the exact origins of the matter).
Celebrity Protection Agent.
Anti-shoplifting security.
Environmental remediation.
And other duties as assigned related to security.
Owner
Sports betting hall
Padua
04.2002 - 01.2006
Develop and manage the monthly email calendar, partnering, growth on creative/campaign development, subscription promotions, and affiliate offer messaging.
Define user segmentation strategy focused on driving highest-value actions.
Develop, execute and send targeted marketing strategies and communications based on customer lifecycle - prospects, new users, active users, lapsed user - and other key segments.
Orchestrate cross-channel drip campaigns for customer conversion, onboarding, re-engagement and win-back.
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)