Alessandro Orlando
Glen Burnie,Maryland
Summary
Dynamic and self-motivated professional with a clean driving record and exceptional problem-solving skills, honed during my tenure at Lyft. Proven ability to enhance customer satisfaction through effective route planning and punctual deliveries, consistently achieving high ratings and fostering strong client relationships. Committed to safety and efficiency in all transportation operations.
Overview
2026
2026
years of professional experience
Work History
Lyft Driver
Lyft
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Minimized liability by consistently following road rules when driving.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
- Drove safely in various weather and road conditions to avoid accidents.
- Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
- Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
- Maintained clean and organized vehicle, enhancing professional image of company.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
- Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
- Enhanced team morale by providing support and assistance during peak delivery periods.
- Reduced incidents of late deliveries by implementing effective time-management strategies.
- Improved fuel efficiency by implementing strategic driving routes and practices.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
- Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
- Provided exceptional service to clients, leading to increased repeat business and positive feedback.
- Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
- Addressed and resolved customer inquiries and concerns, fostering positive relationships.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
- Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
- Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
- Reduced delivery times with careful planning and route optimization.
- Improved route efficiency, leading to reduction in average delivery times.
- Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Obtained signatures from customers upon delivery of goods.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
DoorDash Delivery
DoorDash
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Amazon Flex Driver
Amazon
- Handled packages responsibly, reducing instances of damage or loss during transit.
- Increased customer satisfaction with timely deliveries and accurate package handling.
- Followed all company policies and procedures, maintaining a strong record of compliance with Flex Driver standards.
- Completed thorough vehicle inspections before each shift, identifying any potential maintenance needs or safety concerns early on.
- Resolved delivery issues proactively by communicating with customers and providing updates on estimated arrival times.
- Monitored inventory levels on the vehicle, ensuring adequate supplies were available for successful deliveries throughout each shift.
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Provided exceptional customer service by addressing concerns and answering questions promptly and professionally.
- Collaborated with other Flex Drivers to share best practices and improve overall team performance.
- Managed time effectively to maximize the number of packages delivered per shift.
- Navigated various weather conditions safely, maintaining consistent on-time delivery rates regardless of external challenges.
- Prioritized urgent delivery requests to ensure time-sensitive packages arrived as expected without compromising regular deliveries'' timeliness.
- Aided in training new Flex Drivers by sharing knowledge gained through experience, ultimately enhancing overall team competency.
- Maintained vehicle safety and cleanliness, ensuring a professional appearance for customer interactions.
- Assisted with loading and unloading of packages at warehouses, improving overall efficiency within the supply chain process.
- Adapted quickly to changes in delivery routes or assignments, demonstrating flexibility in meeting business needs.
- Developed strong relationships with management and fellow drivers, fostering a positive work environment.
- Maintained accurate records of completed deliveries, ensuring seamless communication with dispatch and management regarding any discrepancies or issues encountered.
- Provided feedback to management about route efficiencies or obstacles encountered during daily activities; this led to improved processes for all Flex Drivers.
- Delivered goods and products to customer on time and in excellent condition.
- Followed all relevant traffic laws and safety regulations.
- Utilized navigation tools for efficient route planning, minimizing delays due to traffic or road closures.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Obtained signatures from customers upon delivery of goods.
- Protected people and equipment from hazardous materials by using correct procedures.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Successfully avoided time delivery delays by carefully planning best routes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Inspected load security and checked for damages.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Fostered positive working relationships with regular customers.
- Minimized company liability and risks to loads by obeying traffic laws.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Kept detailed records of deliveries and money received from customers.
- Filled out load paperwork and DOT-mandated log books.
- Operated light trucks to deliver loads as far as Number miles from home location.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
Uber Delivery
Uber Eats
01.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Uber Driver
Uber
01.2019 - Current
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
- Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
- Built rapport with passengers through engaging conversations, fostering a sense of trust and reliability in service delivery.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
- Boosted earnings through efficient route planning and strategic scheduling of rides.
- Kept meticulous records of mileage, expenses, and maintenance tasks for accurate reporting purposes.
- Adhered to all safety regulations and traffic laws while driving.
- Handled emergency situations calmly and efficiently, contacting appropriate authorities when necessary.
- Managed time effectively, juggling multiple ride requests during peak hours for maximum efficiency.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Expanded knowledge of local attractions and points of interest to better assist passengers with recommendations or directions when requested.
- Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.
- Demonstrated adaptability by adjusting schedules according to changing demand patterns and taking advantage of surge pricing opportunities when available.
- Navigated complex urban environments confidently, ensuring seamless transportation experiences for passengers.
- Inspected vehicles to confirm safe and fully-functioning working condition.
- Assisted riders with special needs or accessibility requirements, ensuring their comfort throughout the journey.
- Monitored traffic patterns and adjusted routes to minimize travel time.
- Enhanced customer service by providing prompt and courteous transportation to passengers.
- Resolved conflicts professionally, addressing any passenger concerns or issues calmly and effectively.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Collaborated with fellow drivers to share insights on optimal routes or strategies for maximizing earnings during peak times.
- Supported safe transportation initiatives within the rideshare community by attending driver training sessions regularly.
- Reinforced rideshare company's reputation through professional conduct and exceptional service.
- Maintained excellent punctuality for pickups, contributing to high customer ratings.
- Provided safe and reliable transportation services to passengers, ensuring timely pick-ups and drop-offs.
- Enhanced rider satisfaction by providing clean, safe, and friendly traveling environment.
- Navigated efficiently through heavy traffic, optimizing ride durations.
- Contributed to decrease in ride cancellation rates by ensuring timely communication with clients.
- Boosted my own safety and that of my passengers by adhering strictly to traffic laws and rideshare policies.
- Utilized feedback from riders to improve service offerings continually.
- Demonstrated exceptional problem-solving skills during unexpected delays or issues.
- Collaborated with other rideshare drivers to share best practices and safety tips.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
- Adhered to tight schedule and met departure and arrival deadlines.
- Observed passengers during the journey and reported any suspicious behavior.
- Communicated with passengers regarding estimated time of arrival.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Followed designated routes and schedules while operating vehicles.
- Planned routes based on knowledge of local areas, GPS information, and customer preferences.
- Responded with ease to sudden changes in routes and schedules.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Remained calm and poised in emergent situations.
- Pointed out landmarks and other points of interest to passengers.
- Followed applicable traffic regulations and traffic laws.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Helped passengers with luggage, collected fares and politely answered questions.
- Developed deep knowledge of local routes and area destinations.
- Drove VIPs to corporate events and meetings.
- Delivered passengers to destinations safely and on time.
- Ensured vehicle maintenance was up-to-date, enhancing safety and reliability for all rides.
- Improved earnings through strategic scheduling during peak demand times.
- Achieved top driver status with consistent positive feedback from clients.
- Fostered comfortable and engaging environment, making long rides more enjoyable for passengers.
- Streamlined route planning to minimize travel time and maximize efficiency.
- Adapted quickly to new city regulations and rideshare platform updates, maintaining compliance and operational efficiency.
Business Owners, Retailer
Elettrostop
01.2022 - 12.2023
- Contributed to a safe shopping environment by enforcing safety regulations consistently throughout the store premises.
- Organized attractive visual displays that showcased products effectively and enticed customers to make purchases.
- Conducted regular store audits to maintain cleanliness, organization, and compliance with company standards.
- Successfully introduced new product lines into the retail space by researching market demand trends beforehand.
- Trained new hires on company policies, procedures, and best practices to optimize performance.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Maximized store profitability with careful budget management, controlling expenses while maintaining service quality levels high.
- Assisted in the planning and execution of special events such as holiday promotions or clearance sales for boosting revenue.
- Managed a team of associates to ensure excellent customer service and efficient store operations.
- Implemented loss prevention strategies, reducing shrinkage levels and protecting company assets.
- Coordinated staff scheduling efficiently so that there was always adequate coverage during peak business periods without exceeding labor cost limits.
- Resolved customer complaints professionally, ensuring their satisfaction while maintaining company guidelines.
- Analyzed sales data and trends to identify areas of improvement and implement necessary changes for growth.
- Improved employee retention rates by fostering a positive work environment and providing ongoing coaching support.
- Monitored inventory levels closely, placing timely orders to avoid stockouts or overstocking issues negatively impacting profits.
- Increased sales revenue with targeted promotional campaigns and in-store events.
- Developed strong relationships with vendors, negotiating favorable terms and pricing for merchandise.
- Collaborated with other departments to create cohesive marketing initiatives for increased brand awareness.
- Streamlined store operations by implementing effective merchandising strategies and inventory management.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Oversaw employee scheduling to ensure adequate coverage during peak hours.
- Resolved customer complaints in professional and timely manner.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Recommended complementary purchases to customers, increasing revenue.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
- Wrapped, boxed and weighed bakery department products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Monitored customers for signs of security concerns and escalated issues to management.
- Performed cash, card, and check transactions to complete customer purchases.
General Manager and Owner
Own Business
06.2009 - 12.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Specialized Electrician
Orlando Sabatino Electric Inc.
08.2017 - 10.2018
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Performed routine and complex maintenance and repairs on various electrical equipment.
- Stored and maintained power tools and equipment for each job.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Improved electrical system safety by conducting thorough inspections and identifying potential hazards.
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
- Maintained compliance with local codes and regulations by staying up-to-date on industry standards and best practices.
- Mentored apprentice electricians in proper installation techniques, safety protocols, and troubleshooting methods to enhance their skill sets.
- Inspected worksites and installations to verify compliance with state safety codes.
- Collaborated with construction teams to ensure seamless integration of electrical systems within new builds.
- Reduced downtime for clients by quickly diagnosing and repairing complex electrical issues.
- Tested continuity of circuits in electrical wiring, equipment and fixtures using oscilloscopes.
- Enhanced quality control by inspecting condition of equipment and tools.
- Coordinated with other tradespeople seamlessly during large-scale installations or renovations to ensure smooth project progressions.
- Achieved client satisfaction by prioritizing open communication throughout project stages.
- Increased productivity by effectively managing multiple projects simultaneously while maintaining high-quality workmanship.
- Provided exceptional customer service through clear communication, accurate estimates, and timely project completion.
- Streamlined project completion times, coordinating with construction teams to ensure electrical work was done in alignment with overall project timelines.
Electrician Specialist
Elettrotel
09.2005 - 08.2016
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Stored and maintained power tools and equipment for each job.
- Performed routine and complex maintenance and repairs on various electrical equipment.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Improved electrical system safety by conducting thorough inspections and identifying potential hazards.
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
- Maintained compliance with local codes and regulations by staying up-to-date on industry standards and best practices.
- Mentored apprentice electricians in proper installation techniques, safety protocols, and troubleshooting methods to enhance their skill sets.
- Tested continuity of circuits in electrical wiring, equipment and fixtures using oscilloscopes.
- Inspected worksites and installations to verify compliance with state safety codes.
- Reduced downtime for clients by quickly diagnosing and repairing complex electrical issues.
- Collaborated with construction teams to ensure seamless integration of electrical systems within new builds.
- Developed strong working relationships with clients through consistent professionalism, reliability, and transparency during projects.
- Coordinated with other tradespeople seamlessly during large-scale installations or renovations to ensure smooth project progressions.
- Enhanced quality control by inspecting condition of equipment and tools.
- Achieved client satisfaction by prioritizing open communication throughout project stages.
- Coordinated with other trades and general contractors to facilitate layout of recessed fixtures and architectural lighting.
- Provided exceptional customer service through clear communication, accurate estimates, and timely project completion.
- Increased productivity by effectively managing multiple projects simultaneously while maintaining high-quality workmanship.
- Assisted in the design phase of various projects, providing input on optimal lighting layouts, power distribution plans, and equipment specifications.
- Utilized advanced diagnostic tools to pinpoint root causes of electrical failures accurately, minimizing repair timeframes for clients.
- Optimized electrical system designs for new constructions, ensuring scalability and sustainability.
- Contributed to safer work environments by strictly following safety protocols and conducting regular risk assessments.
- Delivered customized electrical solutions for unique client needs, from smart home automation to backup power systems.
- Improved energy efficiency for commercial clients with installation of advanced lighting and power systems.
- Enhanced electrical system reliability in older homes by performing comprehensive rewiring, adhering to highest industry standards.
- Achieved significant cost savings for projects, carefully selecting materials and optimizing resource allocation.
- Enhanced team productivity, delegating tasks effectively and providing support where needed to meet tight deadlines.
- Enhanced customer satisfaction by providing timely and effective troubleshooting for electrical issues, leading to minimal disruption.
- Streamlined project completion times, coordinating with construction teams to ensure electrical work was done in alignment with overall project timelines.
- Elevated team skill levels by leading workshops on latest electrical technologies and safety practices.
- Fostered strong relationships with suppliers to secure best pricing on high-quality electrical components.
- Improved project outcomes with thorough documentation of electrical systems, facilitating easier maintenance and upgrades.
- Reduced downtime in industrial settings by conducting preventative maintenance on critical electrical equipment.
- Facilitated smoother operations in manufacturing facilities by installing and maintaining high-capacity electrical machinery.
- Ensured project success by meticulously planning and executing electrical installations in large-scale construction projects.
- Supported emergency response efforts, rapidly addressing electrical outages and hazards to minimize impact on businesses.
- Ensured safety and compliance with local electrical codes by meticulously inspecting and upgrading wiring systems in residential buildings.
- Boosted operational efficiency in commercial buildings, implementing energy-saving solutions and automated systems.
- Reduced electrical waste and improved sustainability by advising clients on green energy options and practices.
- Replaced and repaired lighting fixtures and electrical control and distribution equipment.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
- Troubleshot and repaired malfunctioning systems and components.
- Increased customer trust with clear communication and detailed explanations of electrical work required and performed.
- Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
- Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
- Spliced, joined and connected wire to fixtures and other electrical components.
- Examined electrical units for loose connections and broken insulation.
- Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
- Followed state and local building regulations based on National Electrical Code.
- Inspected electrical systems, equipment and components to identify hazards, defects and need for adjustment or repair.
- Prevented breakdown of systems by routinely inspecting and replacing old wiring and cleaning circuits.
- Studied building schematics to determine location of wiring and equipment.
- Instructed customers on proper use and safety of electrical systems and equipment.
- Installed 120/208 volt systems and 347/600 volt systems.
- Fabricated custom and replacement parts according to specifications, using hand tools.
- Connected appropriate parts to deliver power to audio and visual equipment, signaling devices and heating or air conditioning systems.
- Consulted with management on functionality and lifespan of electrical equipment, advising when continued use may be hazardous.
- Managed business report generation, recordkeeping and supply ordering.
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Initiated sustainability program, reducing company's environmental impact.
- Negotiated with suppliers to reduce material costs, improving profit margins.
- Led cross-functional team to launch new product, exceeding initial sales forecasts.
- Developed training materials to enhance staff proficiency and productivity.
- Coordinated with IT department to upgrade cybersecurity measures, safeguarding company data.
- Restructured customer service process, ensuring quicker response times.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Led quality assurance efforts, maintaining high standards for all products and services.
- Facilitated workshops for professional development of junior staff members.
- Boosted company's online presence by developing comprehensive digital marketing strategy.
- Designed employee recognition program that improved morale and reduced turnover.
- Increased efficiency by automating routine tasks with software solutions.
- Optimized inventory management, minimizing waste and reducing costs.
- Conducted in-depth market research for identifying new business opportunities.
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
- Assisted in developing strategic plan that aligned with long-term company goals.
- Improved team collaboration by initiating regular strategy meetings.
- Conducted comprehensive competitor analysis to inform strategic decisions.
- Implemented customer feedback system to inform product development.
- Streamlined project delivery processes, reducing completion times significantly.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained database systems to track and analyze operational data.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Generated reports detailing findings and recommendations.
- Observed packing operations to verify conformance to specifications.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Education
High School Diploma - Electrical, Electronics And Communications Engineering
ISTITUTO TECNICO INDUSTRIALE ( DANTE ALIGHIERI)
Italy ( Naples)Skills
- Time management
- Valid Driver's license
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Punctuality
- GPS and route planning
- Loading and unloading
- Defensive driving
- Vehicle inspection
- Safety management
- Route planning
- Driving in adverse conditions
- Navigational systems and GPS
- Vehicle inspections
- Route management
- Transportation
- Traffic law observation
- Vehicle maintenance
- Inclement weather driving
- Passenger transportation
- Accident prevention
- Adaptable driving techniques
- Schedule management
- Basic vehicle repairs
- Heavy lifting
- Fuel efficiency
- Order picking and processing
- Route determination
- Equipment monitoring
- Materials transport
- Shipping and packaging
- Customer rapport
- Passenger assistance
- Attention to detail
- Friendly and outgoing
- Verbal and written communication
- Map reading
- Traffic laws
- Patience and tact
- Emergency response
- Delivery pickup
- Passenger guidance
- Safe driving techniques
- Basic vehicle maintenance
- Driving and transportation
- Maintenance and repair
- Confidentiality
- Passenger support
- Continuous improvement
- Multitasking Abilities
- Self motivation
- Teamwork and collaboration
- Problem-solving abilities
- Effective communication
- Excellent communication
- Transportation regulations
- Vehicle maintenance and repair
Languages
Italian
Native or Bilingual
English
Full Professional
Timeline
Business Owners, Retailer
Elettrostop
01.2022 - 12.2023
Uber Delivery
Uber Eats
01.2019 - Current
Uber Driver
Uber
01.2019 - Current
Specialized Electrician
Orlando Sabatino Electric Inc.
08.2017 - 10.2018
General Manager and Owner
Own Business
06.2009 - 12.2018
Electrician Specialist
Elettrotel
09.2005 - 08.2016
Lyft Driver
Lyft
DoorDash Delivery
DoorDash
Amazon Flex Driver
Amazon
High School Diploma - Electrical, Electronics And Communications Engineering
ISTITUTO TECNICO INDUSTRIALE ( DANTE ALIGHIERI)