Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alessia Pizzo

Macomb,MI

Summary

Knowledgeable Student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.

Overview

4
4
years of professional experience

Work History

Family Nanny

Abbo Family
Shelby, MI
09.2023 - Current
  • Provided full-time care for six children ages 2-6, including meal preparation, dressing, bathing, and transportation to activities.
  • Set up a safe learning environment with developmentally appropriate toys and materials.
  • Created daily routines that included naps, meals and playtime.
  • Encouraged positive behavior by providing clear expectations and consistent discipline techniques.
  • Developed strong relationships with both parents to ensure open communication regarding the children's progress.
  • Transported children to school functions or appointments as needed.

Restaurant Hostess

El Charro of Fraser
Macomb, Michigan
06.2023 - Current
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Greeted customers and escorted them to their tables.
  • Provided menus and answered questions about menu items and specials.
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.

Receptionist

Salon Lux LLC
Shelby, Michigan
06.2022 - 06.2023
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.

Receptionist

Mila Salon and Spa
Shelby, Michigan
07.2020 - 08.2021
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Education

Associate of Arts - General Studies

Macomb Community College
Warren, MI

Skills

  • Phone Etiquette
  • Deadline Management
  • Client Communication
  • Administrative tasks
  • File Organization
  • Multi-tasking
  • Microsoft Office
  • Client service and support
  • Relationship Building

Timeline

Family Nanny

Abbo Family
09.2023 - Current

Restaurant Hostess

El Charro of Fraser
06.2023 - Current

Receptionist

Salon Lux LLC
06.2022 - 06.2023

Receptionist

Mila Salon and Spa
07.2020 - 08.2021

Associate of Arts - General Studies

Macomb Community College
Alessia Pizzo