Alessia Smith
Philadelphia,PA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.
Overview
3
3
years of professional experience
Work History
Student Worker
Temple University
10.2023 - Current
- Enhanced campus services by efficiently organizing and carrying out 3D print requests from students
- Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
- Assigned to various students to work with from start to finish in order to assist them with their needs for their project as well as fully printing their project, removing any supports and cleaning up the model for a pristine finish.
- Assisting students with virtual reality simulations for medical training purposes
Sales Advisor
Best Buy
05.2023 - Current
- Increased sales by establishing rapport with customers and identifying their needs.
- Developed long-lasting client relationships by providing exceptional customer service.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Managed customer accounts to secure customer satisfaction and repeat business.
Retail Sales Associate
Blue Mountain Resort
02.2022 - 03.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Assisted customers with their ski and snowboard needs, including proper gear and sizes according to the skill level, size, age, and personal preferences of all customers.
- Assisted customers with repairs and advice on ski and snowboard gear.
Warehouse Worker
Ajustco LLC
07.2022 - 12.2022
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined packing and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Operated laser-etching machinery to properly etch company QR codes onto products.
Dog Caretaker
Hope Lock Kennels
03.2021 - 08.2021
- Enhanced dog owners'' satisfaction by providing attentive care and maintaining a clean environment for their pets.
- Reduced stress levels in dogs by implementing appropriate exercise routines and play sessions.
- Ensured safety of dogs under supervision through close monitoring and adherence to owner''s instructions.
- Administered medications as needed, ensuring proper dosages and timely administration for optimal health outcomes.
- Maintained a safe environment during walks, ensuring all dogs were properly leashed and controlled at all times.
- Prepared food and water following instructions from pet owners.
- Identified potential signs of aggression and anxiety in pets and took necessary steps to minimize any risks.
- Implemented positive reinforcement training techniques to help pets learn proper behaviors.
Catering Assistant
DeFranco & Daughters Catering
12.2020 - 03.2021
- Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
- Collaborated with team members to execute seamless catering events for clients.
- Supported efficient kitchen operations by maintaining a clean and organized workspace.
- Managed inventory and supplies, ensuring adequate stock levels for successful event execution.
- Created visually appealing buffet displays that attracted positive attention from event attendees.
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Education
Bachelor of Science - Mechanical Engineering
Temple University
Philadelphia, PA05.2027
High School Diploma -
Notre Dame High School
Easton, PA06.2022
Skills
- Data Entry
- Computer Skills
- Customer Service
- Sales Expertise
- Attention to Detail
- Fast Learner
- AutoDesk Inventor
- SolidWorks 3D Models
- Troubleshooting
- Manufacturing Processes
- AutoCAD
- Microsoft Excel
- Machine Drawings
- Ability to operate mill, lathe, and CNC machines
Timeline
Student Worker
Temple University
10.2023 - Current
Sales Advisor
Best Buy
05.2023 - Current
Warehouse Worker
Ajustco LLC
07.2022 - 12.2022
Retail Sales Associate
Blue Mountain Resort
02.2022 - 03.2023
Dog Caretaker
Hope Lock Kennels
03.2021 - 08.2021
Catering Assistant
DeFranco & Daughters Catering
12.2020 - 03.2021
Bachelor of Science - Mechanical Engineering
Temple University
High School Diploma -
Notre Dame High School