Alessia Spadaro
Castroville,CA
Summary
Experienced office manager and administrative assistant with 10+ years of dedicated customer service expertise. Seeking a position that fosters professional growth and advancement in a company that values its employees. Fully authorized to work in the United States for any employer.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Office Manager/Administrative Assistant
Blinds 4 Design
08.2021 - Current
- Answering calls and organizing meetings events , handling correspondence . Supporting sales representatives .
- In charge of setting weekly schedules for installers and sales team
- Follow up on referrals
- Sort/distribute incoming mail
- Management of invoices from vendors to assist the accounting department.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Established team priorities, maintained schedules and monitored performance.
- Forwarded worksheets to administrative support staff for final processing.
- Sustained general business operations .
- Delivered general administrative support such as preparing expense reports, copying, faxing, filing and preparing documents.
- Offered administrative support in tracking products and materials according to deadlines.
- Supported general business operations by providing various administrative support activities as generalist.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
Pharmacy Technician
CVS Pharmacy
09.2020 - 08.2021
- Fill prescription
- Assist with medical billing issues and insurance
- Assist pharmacist with any request
- Taking inventory, stocking medication
- Make phone calls to Practitioners offices
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Receptionist/Office Assistant
People's mortgage banc
07.2017 - 03.2019
- Directing calls to appropriate parties
- Answering calls
- Filing
- Uploading files/scanning
- Assisting clients who walk in.
Education
Bachelor's degree - Child Psychology - Social Work
Hartnell College
Salinas, CASkills
- Customer Service Experience
- Microsoft Word
- POS
- Clerical Experience
- Pharmacy Technician Experience
- Front Desk
- Office Management
- Microsoft Outlook
- Communication skills
- HIPAA
- Word processing
- Multi-line phone systems
- Organizational skills
- Clerical experience
- Sales
- Microsoft Excel
- Administrative experience
- Proficient in Software
- Office correspondence
- Suggestive Selling
- Team Management
- Schedule Coordination
Certification
Pharmacy Intern License
Personal Information
Title: Office manager / Assistant
Timeline
Front Office Manager/Administrative Assistant
Blinds 4 Design
08.2021 - Current
Pharmacy Technician
CVS Pharmacy
09.2020 - 08.2021
Receptionist/Office Assistant
People's mortgage banc
07.2017 - 03.2019
Bachelor's degree - Child Psychology - Social Work
Hartnell College
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