ALESSIO CAVALLERO
New York City,United States
Summary
Professional and enthusiastic Food Server with over three years of experience serving food in busy restaurants and banquets. Adept at delivering first class service to all dining patrons, adding to the positive reputation of dining establishments. A high-energy individual, with the ability to multitask and work well under pressure. Extremely customer-focused and dedicated to maintaining restaurant and food industry standards.
Overview
9
9
years of professional experience
Work History
Waiter
Ribalta
New York City
06.2023 - 12.2023
- Cross-trained in other restaurant roles to ensure smooth operations when needed
- Restocked supplies, including napkins, utensils, and condiments, throughout shifts to ensure customers had what they needed
- Developed a deep understanding of menu items and specials, allowing for detailed and accurate descriptions to customers
- Developed lasting relationships with customers through attentive service and engaging conversation, resulting in repeat business
- Collaborated with kitchen staff to efficiently manage orders and ensure timely delivery of meals to customers.
Security
Carbone
Miami Beach
01.2023 - 06.2023
- Ensured the safety and security of guests and staff by monitoring the premises and responding to suspicious activity
- Greeted customers in a friendly and professional manner, resulting in a positive customer experience
- Handled and managed packages, deliveries, and other items for customers.
Food Runner
Esme Hotel
Miami Beach
06.2022 - 12.2022
- Memorized the menu to accurately answer customer inquiries
- Properly stored food items and ingredients in accordance with food safety regulations
- Followed proper food safety protocols to ensure quality and safety of food served
- Delivered orders to tables in a timely manner with a X% accuracy rate
- Demonstrated knowledge of menu items and ingredients to customers.
Pizza Maker
Pizza Rock
Torino
02.2016 - 01.2020
- Packaged pizzas for delivery and ensured quality prior to leaving the store
- Cleaned and maintained the pizza oven, kitchen equipment, and work area
- Monitored the pizza in the oven to ensure consistent quality
- Prepared a wide variety of pizzas with complex ingredients, such as vegan and gluten-free, that met customer needs
- Developed and implemented processes to improve operational efficiency.
Supervisor
Wasabi
London
08.2014 - 01.2016
- Collaborated with cross-functional teams to identify and resolve conflicts, resulting in improved team dynamics
- Evaluated employee performance and provided regular feedback to ensure goals and objectives were met
- Developed and implemented a system for tracking employee attendance and absences, resulting in improved accountability.
Education
Diploma -
A.Prever Hospitality School
06.2015
Skills
- Fast Learner
- Customer Service
- Friendly and Outgoing Attitude
- Multitasking Skills
- Excellent Customer Service Skills
- Communication Skills
Country
United States
Personal Information
Title: SERVER
Languages
- Italian
- English
- Spanish
Languages
English
Full Professional
Spanish
Full Professional
Italian
Native/ Bilingual
Timeline
Waiter
Ribalta
06.2023 - 12.2023
Security
Carbone
01.2023 - 06.2023
Food Runner
Esme Hotel
06.2022 - 12.2022
Pizza Maker
Pizza Rock
02.2016 - 01.2020
Supervisor
Wasabi
08.2014 - 01.2016
Diploma -
A.Prever Hospitality School
Similar Profiles
Pasquale CozzolinoPasquale Cozzolino
Executive Chef Manager at Ribalta RestaurantExecutive Chef Manager at Ribalta Restaurant
REGGIE GREATHOUSEREGGIE GREATHOUSE
Technical Program Manager at AMAZONTechnical Program Manager at AMAZON
Jasjit KaurJasjit Kaur
Sales & Customer Retention, Manager at Illuminati GroupSales & Customer Retention, Manager at Illuminati Group
Maksim ValovMaksim Valov
Engineering Supervisor at Hotel "Fouquet's"Engineering Supervisor at Hotel "Fouquet's"
Jonathan BargovskyJonathan Bargovsky
Seasonal Steward at National Geographic Lindblad ExpeditionsSeasonal Steward at National Geographic Lindblad Expeditions