Alessio Macpherson
Summary
Architectural student with proficiency in design software (AutoCAD,Rhino & Adobe) and a track record of creating compelling designs and technical drawings, Skilled in collaborating with teams to develop innovative solutions. Sales associate background strengthens communication and client relationship management skills. Eager to apply architectural expertise and sales experience in an internship, with a passion for sustainable design and commitment to excellence.
Overview
8
8
years of professional experience
Work History
Sales Associate
Sunglass Hut
08.2023 - Current
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Sales Associate
Nike
04.2022 - 05.2023
- Provided positive first impressions to welcome existing, new and potential customers.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Developed, marketed and sold full range of products and support services.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Sales Associate
Crocs
08.2016 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
Crew Member
Chipotle
12.2016 - 07.2018
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Prepared products following restaurant, health, and safety standards and procedures.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
Education
Bachelor of Arts - Architecture
Florida Atlantic University
Boca Raton, FL05.2025
Associate of Arts - Architecture
Broward College
Fort Lauderdale, FL07.2021
High School Diploma -
Amado De Dios
Lima-Peru12.2013
Skills
- Adobe Photoshop, Illustrator, and InDesign
- Software Architecture
- Hand Sketching
- Architectural Designs
- Model Building
- Architectural drafting
- CAD Software
- Customer Service
- Sales Development
- Retail Merchandising
- Problem-solving skills
- POS Software
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Sunglass Hut
08.2023 - Current
Sales Associate
Nike
04.2022 - 05.2023
Crew Member
Chipotle
12.2016 - 07.2018
Sales Associate
Crocs
08.2016 - 03.2022
Bachelor of Arts - Architecture
Florida Atlantic University
Associate of Arts - Architecture
Broward College
High School Diploma -
Amado De Dios