Aleta Driver
Manderson,WY
Summary
Accomplished Taproom Manager at Ten Sleep Brewing Company, adept in team leadership and brand awareness. Enhanced customer satisfaction and fostered community connections, demonstrating exceptional organizational ability and customer service. Skilled in multitasking and problem-solving,
Overview
18
18
years of professional experience
Work History
Taproom Manager
Ten Sleep Brewing Company
2019.08 - Current
- Trained and mentored staff on taproom operations, customer service techniques, and beer knowledge.
- Managed inventory and maintained optimal stock levels to ensure product freshness and availability.
- Maintained a clean and safe environment through regular inspections and adherence to health code standards.
- Promoted a positive work culture among employees through open communication channels and team-building initiatives.
- Resolved conflicts between patrons or staff quickly and professionally, ensuring all parties felt heard and respected.
- Strengthened community connections by participating in local events, partnering with nearby businesses, and supporting charitable causes.
- Improved customer satisfaction by providing exceptional service and maintaining a friendly, welcoming atmosphere.
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reported issues to higher management with great detail.
Ranch Hand
Driver Goats
2009.05 - Current
- Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
- Herded livestock using horses or ranch ATVs.
- Maintained equipment and ranch structures.
- Repaired equipment and animal living spaces.
- Moved livestock by herding animals to different ranch locations to avoid pasture damage.
- Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
- Branded and tagged livestock for proper identification and security when lost and stolen.
- Ensured healthy livestock through regular monitoring, vaccination, and treatment of illnesses.
- Assisted in the safe birth of livestock by monitoring pregnant animals closely and acting as a birthing assistant when necessary.
- Rotated animals between grazing areas to provide enough access to food.
- Oversaw feeding, watering and health monitoring of Goat stock, prioritizing health and wellness.
- Examined animals for signs of sickness and overall herd health.
- Documented animal growth, production costs, individual behaviors, feeding patterns and other data in daily logs and main database, noting trends, and identifying areas of concern.
- Maintained growth, feeding, production, and cost records for Goat livestock.
- Cared for about 200-500 animals by feeding, watering, vaccinating and assisting with birthing.
Day Habilitation Specialist
Bighorn Enterprises
2006.04 - 2010.05
- Managed challenging behaviors calmly while implementing appropriate interventions according to established protocols or guidelines.
- Provided one-on-one support during community outings or specialized appointments as necessary to ensure safety and inclusivity.
- Collaborated with multidisciplinary teams to provide comprehensive support for clients, resulting in improved outcomes.
- Developed trust among clients, family members, and staff through open communication and consistent follow-through on commitments.
- Offered input into development and implementation of new action plans for each person supported.
- Maintained accurate documentation of client progress, including detailed reports for case managers and other relevant stakeholders.
- Contributed to a positive workplace culture through active participation at staff meetings, trainings, workshops, and team-building events.
- Transported people supported to appointments and community outings.
- Monitored safety and welfare of people supported and took corrective actions or notified supervisor of concerns.
- Promoted client independence by maintaining a safe and structured environment that encouraged skill development.
- Transported residents to and from appointments and other activities to encourage mobility.
- Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
- Recognized emergency situations and implemented appropriate procedures to comply with safety rules and regulations.
Education
High School Diploma -
Worland High School
Worland, WY05.1993
Skills
- Brand Awareness
- Team Leadership
- Outgoing Personality
- Organizational ability
- Customer Service
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Excellent Communication
- Adaptability and Flexibility
- Self Motivation
Timeline
Taproom Manager
Ten Sleep Brewing Company
2019.08 - Current
Ranch Hand
Driver Goats
2009.05 - Current
Day Habilitation Specialist
Bighorn Enterprises
2006.04 - 2010.05
High School Diploma -
Worland High School
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