Aletha Jones
Brooken Hills Health and Rehab
Fort Smith,AR
2027
years of professional experience
Dedicated cleaning professional with a strong background in residential and commercial environments, including experience at Brooken Hills Health and Rehab. Expert in deep cleaning and sanitization, enhancing client satisfaction through exceptional customer service and meticulous attention to detail. Proven ability to maintain health and safety compliance while delivering results-oriented solutions.
Work History
House Cleaner/babysitter/general Cleaner
- Cleaned residential spaces by dusting surfaces, vacuuming floors, and mopping high-traffic areas
- Sanitized bathrooms and kitchens using safe cleaning products and proper cross-contamination practices
- Changed linens, made beds, and refreshed living areas for consistent client presentation
- Organized cleaning supplies, restocked materials, and maintained ready-to-use service equipment
- Followed client instructions to complete room-specific tasks and prioritize requested cleaning areas
- Removed trash, wiped fixtures, and maintained tidy, odor-free household environments
- Communicated scheduling updates and service preferences to ensure reliable, recurring visits
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Crew Member
- Prepared food orders accurately while following safety and quality standards.
- Supported front counter service by taking orders and handling customer requests promptly.
- Maintained clean workstations, dining areas, and equipment throughout busy shifts.
- Restocked ingredients, supplies, and packaging to keep service flowing smoothly.
- Followed food handling procedures to maintain sanitation and prevent cross-contamination.
- Assisted team members during peak periods to improve service speed and accuracy.
- Adapted quickly to changing tasks across drive-thru, kitchen, and customer service areas.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Operated cash register to ring up final bill and process various forms of payment.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Housekeeper/laundry Aide
11 Months- Cleaned resident rooms, bathrooms, and common areas following sanitation and infection-control procedures.
- Restocked supplies and linens to support daily housekeeping operations.
- Disposed of trash and soiled materials safely in compliance with facility standards.
- Sanitized high-touch surfaces using approved cleaning products and equipment.
- Reported maintenance concerns, spills, and safety hazards to appropriate staff.
- Supported laundry tasks by sorting, washing, drying, and folding facility linens.
- Maintained organized housekeeping carts and ensured cleaning supplies were properly stored.
- Assisted with room turnovers by preparing spaces for incoming residents.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
Education
High School Diploma
Skills
Cleaning and sanitization
Customer service
Housekeeping
Bathroom sanitation
Health and safety compliance
Kitchen cleaning
Floor cleaning
Deep cleaning expertise
Payment collection
Clothes laundering
Clutter removal
Childcare assistance
Waste disposal
Floor sweeping
Eco-friendly practices
Packing and unpacking
Safe chemical handling
Odor control
Dusting techniques
Laundry proficiency
Steam cleaning
Bloodborne pathogens
Commercial and residential cleaning
Surface disinfection
Linen care
Appliance maintenance
Closet detailing
Laundry functions
Customer service-focused
Customer-oriented
Hospitality background
Sorting and washing laundry
Inventory control
Infection control
Multitasking and organization
Cleaning and organizing
Equipment operation
Additional Information
Past work experience also includes cna work for 5 years,lock down unit certification with cpr certification residential instructor for one year working with children 7 yrs home health 2 years of retail sales12 years as a cashier 9. Years management experience 8 years in fast food 6 years of factory have been food safety certified in 3 states and a total of 7 years in housekeeping
Timeline
Housekeeper/laundry Aide
Brooken Hills Health and Rehab
10.2025 - 09.2026Read More
House Cleaner/babysitter/general Cleaner
Self-employeed
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Crew Member
Macdonald S
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Roland Senior High School
High School Diploma
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