Aletha Woodfork
Prague,OK
Summary
Proficient in managing a thriving house cleaning business, consistently meeting client needs and expectations. Expertise in task organization and timely project completion, contributing to strong client relationships. Seeking to leverage skills in an administrative customer service position, dedicated to enhancing customer experiences. Acknowledged for meticulous service and commitment to client satisfaction.
Overview
15
15
years of professional experience
Work History
Cleaning Contractor
Self-employed
01.2021 - Current
- Established and preserved a committed client base of 26 households and 4 businesses utilizing strong communication and reliability
- Developed personalized cleaning plans and implemented custom client requests to ensure a 100% satisfaction rate.
- Maintained all aspects of the business, including scheduling, billing, supply management, and client communication.
Transporter/Receptionist
Sac and Fox Nation
11.2017 - 03.2020
- Operated transportation vehicles for medical appointments of tribal members.
- Coordinated schedules with doctors' offices and tribal members to confirm attendance.
- Maintained detailed records of vehicle maintenance and mileage.
- Communicated with staff to address transportation needs and concerns.
Certified Nursing Assistant
Parkland Manor
01.2011 - 09.2013
- Provided compassionate care to residents in long-term care facility.
- Assisted nursing staff with daily patient assessments and monitoring.
- Documented patient information accurately in electronic health records.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Education
High School Diploma -
Prague High School
Prague, OK05-2003
Skills
- Client relationship management
- Scheduling efficiency
- Attention to detail
- Effective communication
- Problem solving
- Quick learner
- Dependability
- Motivation and initiative
- Reliability
- Strong work ethic
- Time management
- Customer service and support
- Multitasking and organization
- Record keeping
- Attention to detail
References
References available upon request.
Education and Training
other
Timeline
Cleaning Contractor
Self-employed
01.2021 - Current
Transporter/Receptionist
Sac and Fox Nation
11.2017 - 03.2020
Certified Nursing Assistant
Parkland Manor
01.2011 - 09.2013
High School Diploma -
Prague High School