ALETHEA WALKER
North Dinwiddie,VA
Summary
A Mental Health Technician with 11+ years of professional experience in the Mental Health field. Highly accomplished with more than 8 years of experience training personnel in both the Mental Health field and retail sales. Skilled in building and maintaining collaborative, professional relationships. Excellent personal standards for patient care.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
24
24
years of professional experience
1
1
Certification
Work History
DSA III
Piedmont Geriatric Hospital
10.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
CNA/Psych Tech
Novant Health PMC
07.2014 - 10.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Sales Associate
Walmart Supercenter
02.2008 - 01.2014
- Promptly and courteously assists customers with a variety of requests; adheres to personal high standard of excellence in all customer interactions.
- Directs customers to the placement of goods, checks back stock for product availability, and assists customers with buying decisions by utilizing strong product knowledge to give customers helpful information on products.
- Stocks shelves, checks expiration dates on products and takes appropriate action, and organizes displays.
- Trains new personnel on proper register usage.
Mental Health Tech
Central State Hospital
06.2001 - 12.2013
- Trained and mentored new Forensic Mental Health Techs (approximately 100 total) on all aspects of the job.
- Observed, reported, and documented signs and symptoms or changes in patient behavior to charge nurse.
- Interacted with patients therapeutically.
- Assisted, initiated, and participated in social and recreational activities, group therapy, patient teaching groups, and other group activities.
- Successfully and appropriately used CPI (Crisis Prevention Institute) techniques.
- Made rounds on assigned patients every half hour or more during shift.
- Responded to patients with empathy; maintained patient dignity and confidentiality.
- Actively participated in unit-based process improvement activities and in unit-based committees.
- Performed on-call duties as requested by administration.
- Planned and facilitated important family meetings.
- Trained and educated patients on daily living skills which resulted in more independence for patients.
- Collaborated with other professionals on a daily basis.
Education
High School Diploma -
Brunswick Senior High
Lawrenceville, VASkills
- Therapeutic Patient Interaction
- Personnel Training
- Group Activities
- Customer Service Excellence
- Patient Confidentiality
- Experienced Collaborator
- Family Meeting Facilitator
- Attention to Detail
- Product Displays
- Strong Product Knowledge
- Communication Skills
- Patient Education
Certification
CNA
Timeline
DSA III
Piedmont Geriatric Hospital
10.2023 - Current
CNA/Psych Tech
Novant Health PMC
07.2014 - 10.2022
Sales Associate
Walmart Supercenter
02.2008 - 01.2014
Mental Health Tech
Central State Hospital
06.2001 - 12.2013
High School Diploma -
Brunswick Senior High
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