Alethia Kunert
Minneapolis,MN
Summary
Driven and accomplished Sandwich Artist with a proven track record at SUBWAY Restaurants, adept in food preparation and guest service. Excelled in team training, boosting customer satisfaction, and meeting sales targets. Skilled in POS system operation and teamwork, demonstrating a strong ability to enhance client loyalty through exceptional service and food safety knowledge. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a flexible job position. Ready to help any team achieve company goals.
Overview
3
3
years of professional experience
Work History
Sandwich Artist
SUBWAYRestaurants
01.2022 - Current
- Trained team members to prepare sandwiches and other items according to instructions.
- Greeted guests, promoted specials, and took orders.
- Operated manual and electric appliances to peel, slice, and trim food.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Assisted customers in choosing menu items by providing food complementing information.
- Kept workplace clean and organized in line with restaurant policies.
- Restocked and rotated stock in display case to mitigate stock loss.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Prepared and presented food in compliance with health and safety guidelines.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Observed customer purchases in line and differentiated between standard portions.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
Bachelor of Arts - Psychology
University of Minnesota - Twin Cities
Minneapolis, MNSkills
- Menu Memorization
- Station Setup
- Food Preparation
- Cooking
- Food service standards
- Guest service
- Heavy Lifting
- Teamwork and Collaboration
- Money Handling
- Problem-Solving
- Store Opening and Closing
- POS System Operation
- Product Stocking and Rotation
- Multitasking and Prioritizing
- Cleaning and sanitization
- Food safety knowledge
- Dependable and honest
- Attention to Detail
- Flexible Schedule
- Meal Preparation
- Effective multi-tasking
- Cash Handling
- POS system use
- Staff Training
- Performance Improvement
- Order delivery practices
- Portion Control
- Cleaning and organization
- Phone and Online Order Processing
- Customer Service
- Basic computer skills
- Computer chart creation
- Organizational Skills
- Polite communication skills
- Teaching skills
- Strong collaboration skills
- Cleaning skills
- Strong client relations skills
- Sanitizing skills
- Closing skills
- Guest Services
- Product Merchandising
- Customer Complaint Resolution
- Refund handling
- Cash Management
- Customer Satisfaction
- Product Knowledge
Timeline
Sandwich Artist
SUBWAYRestaurants
01.2022 - Current
Bachelor of Arts - Psychology
University of Minnesota - Twin Cities
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