Summary
Work History
Education
Skills
Timeline
Generic

Alethia Scott

Apopka

Summary

Dynamic and results-driven professional with extensive experience at AGPM LLC, excelling in customer service and team leadership. Proven track record in enhancing customer satisfaction and improving operational accuracy through effective problem-solving and decision-making. Committed to fostering a positive work environment while achieving performance and quality goals.

Work History

Assistant Manager

AGPM LLC
  • Oversaw daily operations to achieve performance, quality, and service goals.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.

Property Manager

AGPM LLC
  • Oversaw daily operations to achieve performance, quality, and service goals.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.

Education

Business Administration

Savannah State University
Savannah, GA

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Team motivation
  • Problem-solving
  • Time management

Timeline

Assistant Manager

AGPM LLC

Property Manager

AGPM LLC

Business Administration

Savannah State University
Alethia Scott