Alethia Williams

Clinic Coordinator/Medical Asst/Certified Nurse Asst

Methodist Hospital

11.2001 - Current

Company Overview: Outpatient setting
Managed day-to-day operations for seven Endocrinology physicians, each specializing in diabetes, transplant, osteoporosis, and thyroid dysfunction.
EPIC charting specialist in outpatient and inpatient setting
Collaborated with patients, families, and physicians to deliver excellent care and education regarding medical devices and treatments.
Served as a liaison between multiple accounts, including patients, doctors, and suppliers, ensuring timely and accurate support.
Patient and Family member educator
Precepted new employees and provide training on EPIC charting and medical equipment usage.
Handled high volumes of patient calls, scheduling, and referrals, coordinating across various accounts to ensure smooth patient flow.
Vital signs and injections performed EKGs and filed medical records.
Perform general office duties, such as answering phone calls, completing insurance forms
Explain treatment procedures to patients and assist physicians during exams.
Assist patients in examination rooms and obtain medical history.
Prep patient's charts before scheduled appointment
Answer incoming calls from patients, hospitals, and other physicians. Schedule patients based on referrals received from other doctors.
Received 'exemplary' and 'exceeds expectations' ratings on all performance reviews.
Winner of ICARE award
Cited for excellence in interpersonal communications, teamwork, customer service, flexibility, and reliability.
Supports staff to achieve improvements in the office results by coordinating the day-to-day quality operations of the clinic flow in conjunction with patient safety, quality, and other relevant partners.
Implements change management strategies to ensure the clinic's successful execution and improvement of intended outcomes.
Outpatient setting
Inpatient Setting
Working on the inpatient side as a Personal Care Assistant
Vital signs
Perform basic nursing, hygiene, and restorative tasks for individuals with cognitive or mobility impairments
Ability to transfer, position, and assist in ambulation of individuals with cognitive or mobility impairments
Apply simple clean dressings, slings, stockings and support bandages, under the direction of the licensed nurse, by state regulation.
Available for extended hours and weekend assignments