Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aletia Allen

New Caney

Summary

Hardworking and reliable medical assistant/Phlebotomist focused on going above and beyond to support team and patients. Trained in triaging patients and offering top-notch patient care abilities. Offers expertise in front and back office and in the laboratory with the ability to quickly learn new processes. Conscientious Healthcare professional offering over 20 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing on pediatric, geriatric and difficult patient lab draws. Positive and upbeat with excellent communication skills. Experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures.

Professional in training new hires. Known for fostering teamwork and achieving departmental objectives through adaptability and reliability. Possesses strong communication and organizational skills valued by employers.

Overview

18
18
years of professional experience

Work History

Medical Assistant/Phlebotomist

Memorial Hermann Hospital Texas Medical Center
06.2014 - Current
  • Maintained and updated patient information and vital signs in electronic medical records or hospital databases.
  • Provided clinical and operational support in the delivery of patient care in physician practice settings and in clinical offices.
  • Greeted patients warmly and assisted Physician in preparing patients for exams and procedures by assessing vital signs and recording medical histories.
  • Measured vital signs, including pulse rate, temperature, blood pressure, weight, and height.
  • Prepared treatment rooms for patient examinations.
  • Assisted healthcare providers with patient examinations and procedures to ensure efficient workflow.
  • Managed electronic health records, ensuring accuracy and confidentiality of patient information.
  • Administered vaccinations and medications under supervision, adhering to safety protocols.
  • Trained new medical assistants on office procedures and best practices for patient care.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Phlebotomist

Memorial Hermann Sugar Land Hospital
06.2012 - 11.2013
  • Collected blood samples efficiently using vacutainers and butterfly needles.
  • Ensured patient comfort and safety during venipuncture procedures.
  • Maintained accurate records of patient information and sample tracking.
  • Trained new staff on phlebotomy techniques and best practices.
  • Conducted quality control checks on equipment to ensure compliance with standards.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.

Medical Assistant/Phlebotomist

1960 Family Practice
09.2007 - 04.2012
  • Communicated with patients and families proactively to gather information on patient's condition.
  • Administered injections and medications, dressed wounds, and collected lab specimens for tests.
  • Provided clinical and operational support in the delivery of patient care in physician practice settings and in clinical offices.
  • Prepared specimens for outside lab testing, as ordered by the physicians.
  • Cleaned, prepared, and maintained examinations rooms and treatment areas.
  • Remained calm and poised in emergencies by calmly interacting with patients to avoid stress and panic.
  • Answered phone calls and scheduled or followed-up on appointments.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Prepared lab specimens for diagnostic evaluation.

Education

Medical Assistant Diploma - Medical Assistant

Southwestern Professional Institute
Houston, Texas
02.2005

Skills

  • Electronic medical records
  • Vital signs and examinations
  • Needs assessments
  • Vital sign monitoring
  • HIPAA compliance
  • Documentation and recordkeeping
  • Clinical operations
  • Prepare treatment rooms
  • Medical procedures
  • Medical terminologies
  • Clinical applications
  • Medical records confidentiality
  • Patient scheduling
  • Clinical and administrative support
  • Patient care
  • Phlebotomy
  • CPR
  • Phlebotomy techniques
  • Specimens collection and processing
  • Laboratory specimen collection

Timeline

Medical Assistant/Phlebotomist

Memorial Hermann Hospital Texas Medical Center
06.2014 - Current

Phlebotomist

Memorial Hermann Sugar Land Hospital
06.2012 - 11.2013

Medical Assistant/Phlebotomist

1960 Family Practice
09.2007 - 04.2012

Medical Assistant Diploma - Medical Assistant

Southwestern Professional Institute

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