Aletze Mena
Yuma,AZ
Summary
I'm a dedicated student with over 5 years of experience in customer service. My communication skills and time management have helped me progress through school and work with much efficiency. I'm committed to utilizing the skills I have developed in my years of employment and education.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Licensed Esthetician/Licensed Laser Technician
Fluid Energies
06.2023 - 07.2024
- Providing customer service by assessing, communicating, and treating each customer based on their needs and concerns.
- Developed customized skincare treatments to address clients' individual skin concerns, resulting in improved client satisfaction.
- Developed and maintained relationships with clients to ensure their satisfaction and loyalty.
Lead Associate
Vitamin Shoppe
06.2021 - 11.2022
- Greeted customers, helped locate products, and suggested suitable options.
- Opened, shelved and accommodated new products in visually appealing and organized displays for optimal sales promotions.
- Evaluated team member performance regularly, providing constructive feedback for continuous improvement.
- Enhanced client satisfaction with effective communication, regular progress updates, and prompt resolution of concerns.
Education
Certificate in Speech Language Pathology - Speech-Language Pathology
Northern Arizona University
Flagstaff, AZ12-2025
CNA -
Arizona Western College
Yuma, AZ07.2024
Esthetician -
Arizona Skincare Institute
Yuma, AZ04.2023
Skills
- Effective Time Management
- Ability to Multitask
- Effective communication
- Small group and individual assistance
- Computer skills
- Progress monitoring
Certification
- First Aid, CPR and AED Certification - American Red Cross.
- Certified Nursing Assistant (CNA)
- Licensed Phlebotomist - Arizona Department of Health Services.
Timeline
Licensed Esthetician/Licensed Laser Technician
Fluid Energies
06.2023 - 07.2024
Lead Associate
Vitamin Shoppe
06.2021 - 11.2022
- First Aid, CPR and AED Certification - American Red Cross.
- Certified Nursing Assistant (CNA)
- Licensed Phlebotomist - Arizona Department of Health Services.
Certificate in Speech Language Pathology - Speech-Language Pathology
Northern Arizona University
CNA -
Arizona Western College
Esthetician -
Arizona Skincare Institute
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