Alewdy Silvestre

Manager

• Supervise and lead a team of 8–12 staff members in a fast-paced restaurant environment
• Oversee daily operations including scheduling, inventory management, and cash handling
• Train and onboard new employees, improving service consistency and team performance
• Handle customer concerns and resolve issues promptly to maintain high satisfaction
• Support revenue growth through upselling strategies and efficient service execution

Server

• Delivered attentive, high-quality service in a high-volume setting
• Built strong relationships with guests, contributing to repeat business
• Maintained in-depth knowledge of menu items to drive upselling and enhance guest experience
• Collaborated with team members to ensure smooth and efficient service
• Promoted from Server to Manager based on performance, reliability, and leadership skills

• Delivered prompt, high-quality food and beverage service while anticipating and responding to guest needs
• Maintained strong guest rapport in a high-volume environment, ensuring a positive and memorable dining experience
• Collaborated closely with team members to optimize workflow and maintain efficient service during peak hours
• Executed opening and closing duties, ensuring smooth service transitions and a fully prepared dining area
• Upheld cleanliness and organization by bussing and resetting tables quickly to support continuous guest flow
• Demonstrated strong attention to detail while managing multiple tables without compromising service quality

• Delivered elevated, tableside service by preparing the signature Buri-Bop dish while educating guests on its cultural significance and preparation
• Built lasting relationships with guests through attentive, personalized hospitality, driving repeat business and positive dining experiences
• Developed strong knowledge of sake, including flavor profiles and pairings, to confidently guide guest selections and enhance the dining experience
• Managed multiple tables in a high-volume, upscale environment while maintaining exceptional service standards and attention to detail
• Collaborated with team members and kitchen staff to ensure accurate order execution and a seamless guest experience

• Recognized by management as a top-performing and reliable server, earning priority assignment to large parties and high-revenue sections
• Maintained a clean, organized, and well-stocked food bar to ensure a consistently high-quality dining experience
• Ranked in the top 5 in sales among a 30+ member server team on a consistent monthly basis
• Balanced speed and attention to detail while managing multiple tables to drive efficiency and guest retention