ALEX ABRAMS
Pembroke Pines,FL
Summary
Dynamic manager with a proven track record at Flamingo Liquors, excelling in team leadership and customer service. Enhanced revenue through strategic sales initiatives and streamlined inventory management. Skilled in conflict resolution and relationship building, fostering a productive environment while ensuring compliance with safety regulations.
Overview
24
24
years of professional experience
Work History
Manager
FLAMINGO LIQUORS
06.2006 - 12.2025
- Led team in inventory management, ensuring accurate stock levels and timely replenishment.
- Developed training programs for staff to enhance product knowledge and customer service skills.
- Implemented sales strategies that improved store revenue and customer retention rates.
- Streamlined operational processes, reducing waste and increasing overall efficiency.
- Oversaw compliance with health and safety regulations, maintaining a safe environment for employees and customers.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
AIRPORT SECURITY SCREENER
Transportation Security Administration, TSA
11.2001 - 08.2006
- Conducted thorough screening of passengers and baggage using advanced security technologies.
- Identified potential security threats through vigilant observation and adherence to protocols.
- Collaborated with law enforcement and emergency response teams during security incidents.
- Provided training and mentorship to new screeners on operational procedures and compliance standards.
- Developed and implemented best practices for handling sensitive materials and prohibited items.
- Enhanced efficiency by streamlining screening processes, reducing wait times for travelers.
- Ensured compliance with federal regulations while maintaining a safe airport environment.
- Utilized chemical swab systems and explosive detection machines to test baggage for explosive materials.
- Identified prohibited items in luggage and on passengers, minimizing potential risks to flight safety.
- Conducted random checks on employees entering secure areas to maintain a high level of internal security compliance.
- Performed pat-down or handheld wand searches of passengers triggering machine alarms to determine items warranting further investigation.
Education
No Degree - Architecture
Cuyahoga Community College
Cleveland, Ohio, OHHigh School Diploma -
AVIATION HIGH SCHOOL
Cleveland, OH06-1991
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Task delegation
- Verbal and written communication
- Complex Problem-solving
- Relationship building
- Sales techniques
- Conflict resolution
- Inventory management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Manager
FLAMINGO LIQUORS
06.2006 - 12.2025
AIRPORT SECURITY SCREENER
Transportation Security Administration, TSA
11.2001 - 08.2006
No Degree - Architecture
Cuyahoga Community College
High School Diploma -
AVIATION HIGH SCHOOL