Resumen profesional
Datos destacados
Experiencia
Formación
Enfatiza tus habilidades clave
Cronología
Generic
ALEX ACOSTA QUINTERO

ALEX ACOSTA QUINTERO

Resumen profesional

I am a versatile and results-oriented professional with expertise in web management, social media strategy, event logistics, HVAC sheet metal installation, and basic maintenance for hotels and large corporations. I have extensive hands-on experience in commercial, residential, and industrial HVAC projects, including large-scale work with Tesla Gigafactory in Reno, Nevada, where I demonstrated strong skills in precision, safety, and teamwork.


In the digital field, I specialize in website creation, configuration, and administration, with proficiency in platforms such as WordPress, Joomla, and cPanel. I also manage social media and digital marketing for brands and businesses, creating professional content, advertising campaigns, and data-driven strategies using high-end tools like Mac computers, cameras, and iPads.


Additionally, I own and operate a wide range of professional tools for maintenance and repair work, allowing me to perform basic maintenance for hotels, offices, and large facilities. I hold an OSHA 10 certification, ensuring compliance with workplace safety standards.

With a degree in Journalism focused on Social Development, and experience in broadcasting and interviewing public figures, I combine technical knowledge, digital expertise, and strong communication skills, making me a valuable asset in both the digital and industrial fields.

Datos destacados

11
11
years of professional experience
2019
2019
years of post-secondary education

Experiencia

Social Media Management & Web Administration Exper

independent
01.2015 - 11.2025
  • I possess extensive expertise in the configuration and management of websites.
  • Proficient in WordPress, Joomla, and other CMS platforms, I excel at optimizing and maintaining operational excellence.
  • My comprehensive knowledge of web systems ensures seamless user experiences and robust backend functionality.


Social Media Management Specialist

I am an expert in social media management, always staying at the forefront of digital trends. I have extensive experience developing content strategies, brand growth, advertising campaigns, and analytics for both large and small businesses.

I work with high-performance professional equipment —Mac computers, cameras, iPads, and specialized tools— allowing me to produce high-quality content, optimize results, and maintain a strong and effective digital presence across platforms such as Instagram, Facebook, X (Twitter), TikTok, and YouTube.

HVAC SHET METAL

TESLA GIGA FACTORY
Reno, Nevada
10.2024 - 10.2025
  • Inspection and preventive maintenance of air conditioning and heating systems.
  • Logistics and material supply management for large HVAC projects. Diagnosis and repair of faults in air conditioning and refrigeration systems.
  • Task and deadline management.

Artist Logistician

JLM ENTERTAINMENT INC
01.2021 - 07.2024
  • I have a strong background in artist logistics, including hotel reservations, flight coordination, and ground transportation.
  • My expertise extends to managing ticket scanning for concerts and providing logistical support for large-scale events with thousands of attendees.
  • I excel at ensuring seamless operations and delivering high-quality support in high-pressure environments.

Radio Announcer

Radio Fe y Alegria
01.2016 - 01.2018
  • I have extensive experience in broadcasting.
  • I hosted a radio show in Venezuela (Machiques, Zulia State), focused on entertainment.
  • Additionally, I conducted multiple interviews with various notable personalities.

Formación

Graduated Journalist - Social Development

Cecilio Acosta Catholic University

Enfatiza tus habilidades clave

  • Social Media Management
  • Content Creation
  • Event Logistics Support
  • Website Management
  • Technology Development
  • HVAC Sheetmetal Journeyman Level 2

Cronología

HVAC SHET METAL

TESLA GIGA FACTORY
10.2024 - 10.2025

Artist Logistician

JLM ENTERTAINMENT INC
01.2021 - 07.2024

Radio Announcer

Radio Fe y Alegria
01.2016 - 01.2018

Social Media Management & Web Administration Exper

independent
01.2015 - 11.2025

Graduated Journalist - Social Development

Cecilio Acosta Catholic University

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    <ul> <li>Operations Management Responsibilities:</li> <li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li> <li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li> <li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li> <li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li> <li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li> <li>Generated and presented monthly operational performance reports to executive leadership.</li> <li>IT Management Responsibilities:</li> <li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li> <li>Oversaw server infrastructure, software updates, and data security across internal systems.</li> <li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li> <li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li> <li>Implemented cybersecurity protocols and backup solutions to secure client data.</li> <li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li> </ul> en NSOROMA GPS LTD<ul> <li>Operations Management Responsibilities:</li> <li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li> <li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li> <li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li> <li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li> <li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li> <li>Generated and presented monthly operational performance reports to executive leadership.</li> <li>IT Management Responsibilities:</li> <li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li> <li>Oversaw server infrastructure, software updates, and data security across internal systems.</li> <li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li> <li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li> <li>Implemented cybersecurity protocols and backup solutions to secure client data.</li> <li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li> </ul> en NSOROMA GPS LTD

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ALEX ACOSTA QUINTERO