ALEX AGUNDIS
Fort Worth
Summary
Detail-oriented professional with experience in retail, customer service, and business operations. Expertise in inventory management, cash handling, and POS systems, complemented by strong organizational and communication skills. Versatile in both in-store and mobile retail environments, with proficiency in Microsoft Excel, Word, and Outlook.
Overview
4
4
years of professional experience
Work History
Lead Sales Associate
Dollar General
Fort Worth, TX
03.2026 - Current
- Operated POS system, ensuring accurate customer transactions and enhancing customer experience
- Operate POS system and handle customer transactions accurately
- Support opening and closing procedures and daily store operations
- Facilitated store opening to ensure a smooth and efficient start to daily operations. and closing procedures and daily store operations
- Maintained cleanliness, safety, and merchandising standards to promote a welcoming shopping environment
Sales & Operations Associate (Boutique – Pop-Up & Event Based)
Cupcake & Diamonds Boutique
Texas
05.2022 - Current
- Managed inventory tracking, stock organization, and ensured product availability
- Assist with merchandising, setup, and breakdown for pop-up shops and vendor events
- Manage inventory tracking, stock organization, and product availability control
- Created, processed, and tracked customer shipments and fulfillment orders to optimize delivery timelines
- Support purchasing, ordering, and back-end business operations
- Perform quality control inspections before merchandise is released to customers
- Build and maintain spreadsheets for inventory, sales tracking, and operational reporting
- Assisted with merchandising, setup, and breakdown for pop-up shops and vendor events to enhance customer engagement
- Assist with daily deposits, cash handling, and end-of-day closing procedures
Team Member
Whataburger
Fort Worth, TX
05.2025 - 01.2026
- Prepared food in compliance with safety and quality standards according to safety and quality standards
- Operated cash register and POS system efficiently during high-volume service, facilitating smooth transactions
- Provided customer service to enhance customer experience and order support
- Maintained cleanliness and sanitation standards
Team Member
KFC
Fort Worth, TX
01.2024 - 12.2024
- Prepared and packaged food orders to meet customer specifications
- Processed payments and operated register efficiently to ensure quick service
- Assisted customers with orders and service needs to enhance overall dining experience
- Followed food safety and cleanliness procedures
Team Member
Whataburger
Fort Worth, TX
03.2022 - 11.2023
- Facilitated food preparation and kitchen operations to ensure smooth workflow
- Executed fast and accurate order fulfillment to enhance customer satisfaction
- Assisted with food preparation and kitchen operations
- Helped team manage high-demand periods
Education
High School Diploma -
Southwest High School
Fort Worth, Texas01-2025
Skills
- Customer Service & Sales Support
- POS systems
- Cash Handling & Deposits
- Inventory Management & Purchasing
- Shipping fulfillment
- Quality control
- Promotional Event Execution
- Event setup
- Spreadsheet reporting
- Sales Coordination
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Email Correspondence
- Team Collaboration
- Problem Solving
- Time Management
Timeline
Lead Sales Associate
Dollar General
03.2026 - Current
Team Member
Whataburger
05.2025 - 01.2026
Team Member
KFC
01.2024 - 12.2024
Sales & Operations Associate (Boutique – Pop-Up & Event Based)
Cupcake & Diamonds Boutique
05.2022 - Current
Team Member
Whataburger
03.2022 - 11.2023
High School Diploma -
Southwest High School