Alex Allen
Salt Lake City,UT
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding sales.
Overview
26
26
years of professional experience
4
4
Certifications
Work History
Sales Manager
Ken Garff West Valley CJDRF
West Valley City, Utah
11.2011 - Current
- Led sales team to achieve monthly targets and drive revenue growth.
- Developed training programs for new sales staff to enhance product knowledge.
- Analyzed market trends to identify opportunities for product promotion.
- Managed customer relationships to ensure satisfaction and repeat business.
- Oversaw inventory management to maintain optimal stock levels for sales.
- Conducted performance reviews to provide feedback and support team development.
- Implemented sales strategies aligned with company goals and industry standards.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established relationships with key clients, while maintaining existing customer base.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Achieved company growth and brand development through market expansion and sales.
- Conducted regular meetings with staff members to review goals and objectives for the month and year.
- Maintained accurate records of all transactions between customers and company representatives.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Collaborated with marketing team to create promotional materials for target customers.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Resolved customer complaints regarding sales and service.
- Supported sales team members to drive growth and development.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Established ambitious goals for employees to promote achievement and surpass business targets.
Finance Director
Ken Garff West Valley CJDRF
West Valley City, Utah
08.2008 - Current
- Oversaw compliance with financial regulations and reporting standards.
- Mentored finance team members to enhance skills and knowledge base.
- Reviewed applications against established parameters to determine approval, rejection, or modification requirements.
- Negotiated contracts with vendors for services such as banking relationships or technology solutions.
Finance Manager
Ken Garff Automotive Group
SLC, UT
07.2003 - 08.2012
- Established relationships with banking partners to secure favorable terms on financing arrangements.
- Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
- Promoted finance products to customers and sales force to increase penetration.
- Created monthly performance metrics that tracked key performance indicators.
- Supervised and mentored finance team members, fostering a culture of continuous improvement.
Automotive Sales Consultant
Rick Warner Nissan/Ken Garff Nissan
Salt Lake City, Utah
01.2000 - 08.2005
- Assisted customers with vehicle selection and financing options.
- Demonstrated vehicle features and benefits to prospective buyers.
- Maintained up-to-date knowledge of automotive industry trends and products.
- Collaborated with team members to enhance customer service experience.
- Built strong relationships with clients through effective communication and follow-ups.
- Prepared sales contracts and other necessary paperwork for vehicle purchases.
- Formed impactful relationships with current customers while initiating cold and warm calls with prospects.
- Answered customer inquiries regarding vehicle availability, specifications, financing terms.
- Resolved any customer complaints in a timely manner while maintaining excellent customer relations.
- Maintained up-to-date knowledge of new products and services offered by the dealership.
Education
MBA - Business Management
Strayer University
Herndon, VA06-2021
Bachelor of Arts - History
Brigham Young University
Provo, UT12-1998
Skills
- Sales strategy
- Customer management
- Performance evaluation
- Team leadership
- Conflict resolution
- Problem solving
- Sales planning
- Performance management
- Sales team training
- Performance coaching
- KPI analysis
- Sales strategy development
- Sales coaching
- Excellent communication skills
- Persuasive negotiations
- Positive and upbeat
- Service-driven sales
Certification
Ken Garff GSM K5 Summit
Affiliations
Bishop for the Church of Jesus Christ of Latter-day Saints
Timeline
Sales Manager
Ken Garff West Valley CJDRF
11.2011 - Current
Finance Director
Ken Garff West Valley CJDRF
08.2008 - Current
Finance Manager
Ken Garff Automotive Group
07.2003 - 08.2012
Automotive Sales Consultant
Rick Warner Nissan/Ken Garff Nissan
01.2000 - 08.2005
MBA - Business Management
Strayer University
Bachelor of Arts - History
Brigham Young University