Alex-Ann Espeut
Yonkers,NY
Summary
Goal-oriented Managing Director of Career & Education Services with 9+ years of educational leadership and workforce development dedicated to strengthening administrative operations to streamline costs and enhance procedures. Cultivate long-lasting relationships with clients and staff to strengthen program success. Motivational leader with top-notch communication, organizational and strategic planning abilities.
Overview
14
14
years of professional experience
Work History
Managing Director Bronx Youth Center
The Door - A Center Of Alternatives
10.2022 - Current
- Provide oversight of all program operations at The Door's Bronx Youth Center to ensure compliance with government and private funding requirements for multi-million dollar contracts primarily in career and education services.
- Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Established personnel performance metrics to encourage efforts toward common goals.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Delegated assignments based on plans, project needs and knowledge of individual team members.
- Trained and managed team of 11 Directors, Assistant Directors and Managers and discussed issues to provide resolution and apply best practices.
- Established performance goals for each department and provided feedback on methods for reaching those milestones.
Director of Career Services/EO-WIOA Liaison
The Door - A Center Of Alternatives
01.2022 - 09.2022
- Devise strategies to reduce expenses, modernize operations and revamp procedures to improve institution operations.
- Oversee Train & Earn contract across the South Bronx and SoHo sites and all programming associated with said contract to ensure compliance with funder expectations.
- Increase training program enrollment & registration to meet contractual obligation with improved promotional approaches, outreach strategies and partner engagement plans.
- Facilitate student placement with local employers through development of working relationships, keeping current on latest job opportunities.
- Assist and train job placement staff on best practices for engaging students and graduates with securing employment by building relationships with employers on regional and national levels.
- Hire, manage, develop and train staff, establish and monitor goals, and conduct performance reviews.
- Maintain staff and subcontractor relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Assist with oversight of Bronx Youth Center and The Door Broome Street career and education services departments.
Assistant Director of Education & Career Pathways
The Door - A Center Of Alternatives
09.2021 - 01.2022
- Counseled and monitored at-risk students for attendance, academic progress and behavioral concerns.
- Oversee the Advance & Earn program to include HSE, PRE-HSE, Landscaping & Masonry
- Recruited, trained and mentored staff in best practices to increase department performance
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Developed partnerships with businesses and organizations to build awareness, increase support and share resources.
- Established and updated objectives and tools for overall program and each location (Bronx & Manhattan) to enhance operations.
- Directed day-to-day operations of education/advanced training programs and supervised support staff to delegate assignments and evaluate performance.
- Employment retention tracking to increase placement numbers and quality outcomes
- Review job placement practices to identify gaps and provide training to ensure expectations are clear
Director of Career Pathways
Brooklyn Job Corps Academy
11.2016 - 09.2021
- Provided oversight to the Career Transitional Servies, Career Technical Training, Academics & Work Based Learning Departments servicing 200+ actively enrolled students.
- Trained Career Transitional Services staff on placement strategies, retention tracking and relationship building.
- Conferred with educators to identify current classroom concerns and diversify instructional strategies.
- Establishing new partnerships for job placement which is 80% of Job Corps scorecard
- Provided support to staff to ensure tracking of employment placement, credential attainment and literacy/numeracy outcomes were met in compliance with US Department of Labor expectations.
- Conducting internal assessments to ensure program compliance with federal government & corporate expectations.
- Hiring, progressive discipline support and training or staff to ensure adequate tools are provided for staff and student success .
- Educated students on broad variety of issues related to employment, including job duties, complete compensation packages and pathways to career advancement.
- Optimized student educational strategies with clear advice on course choices, progression and career options.
- Activated and maintained relationships with all graduates up to and beyond successful placement within field or related field of study.
- Facilitated and hosted community relations functions on site to raise program awareness and to create new partnerships for program benefit.
- Attended business functions, trade shows and professional organization meetings for networking and employer development.
- Create and maintain tracking systems to ensure graduates are assigned to Career Transition Specialist based on Career Technical trade and that outcomes are monitored.
- Spearhead meetings to discuss graduate outcomes and opportunities for improvement with placement systems.
Manager, Education & Training
South Bronx Job Corps Academy
04.2014 - 11.2016
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
- Career Transition Services, job training and hosted job fairs to provide ample opportunities for student employment
- Workforce development & partnership creation for student benefit
- Scheduled educational activities, faculty lectures and departmental events to drive organizational mission and values.
- Maintained program files, records, databases and websites to gather research and prepare and submit compliance reports to federal government.
- Directed day-to-day operations of education program and supervised support staff to delegate assignments and evaluate performance to ensure needs of 250+ actively enrolled students are met.
- Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
- Facilitated meetings with industry partners to ensure credential offerings align with industry requirements for program enhancement and overall success.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives and to ensure 100% compliance.
- Addressed students attendance concerns with instructors to ensure student success plans are created and effective
Assistant, Director of Student Life
Monroe College Of New Rochelle
10.2009 - 02.2014
- Exceeded goals through effective task prioritization and great work ethic.
- Conduct surveys on student experience to ensure that on campus experience is safe and positive
- Implement new policies to improve on campus quality of life for international students to ensue 100% compliance with center policies agreed on in student contracts.
- Plan center-wide events focused on career success standards and multicultural awareness.
- Identify opportunities for improved relationships between faculty and student body.
- Create new partnerships for student benefit
- Conduct center tours for community partners and corporate partners
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
Education
Master of Science - Social Work
New York University
New York07.2025
MBA - Business Management & Human Resources
Monroe College
The Bronx, NY07.2021
Bachelor of Science - Criminal Justice & Psychology
Monroe College
The Bronx, NY07.2009
Skills
- Student retention
- Workforce Development
- Faculty & Staff supervision
- Curriculum Development
- Government contract oversight
- Employer Partnership
- Community outreach
- Education administration
- Team Building
- Program development
- Verbal and written communication
- Training & Development
Timeline
Managing Director Bronx Youth Center
The Door - A Center Of Alternatives
10.2022 - Current
Director of Career Services/EO-WIOA Liaison
The Door - A Center Of Alternatives
01.2022 - 09.2022
Assistant Director of Education & Career Pathways
The Door - A Center Of Alternatives
09.2021 - 01.2022
Director of Career Pathways
Brooklyn Job Corps Academy
11.2016 - 09.2021
Manager, Education & Training
South Bronx Job Corps Academy
04.2014 - 11.2016
Assistant, Director of Student Life
Monroe College Of New Rochelle
10.2009 - 02.2014
Master of Science - Social Work
New York University
MBA - Business Management & Human Resources
Monroe College
Bachelor of Science - Criminal Justice & Psychology
Monroe College
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