Summary
Overview
Work History
Education
Skills
Languages
Custom
Timeline
Generic

Alex Arceo

Redlands,CA

Summary

Dynamic Operations Supervisor with a proven track record at FedEx Corporation, excelling in strategic planning and employee development for over 20 years. Recognized for maximizing productivity and achieving record efficiency, I bring strong team leadership to drive operational success. Bilingual in Spanish and English, I foster a culture of excellence and safety.

Overview

28
28
years of professional experience

Work History

Operations Supervisor

FedEx Corporation
Bloomington, CA
01.2015 - Current
  • In charge of the Outbound Yuma Station from 2015 to 2020, requiring strategic planning on package handlers' schedules, unloading trailers, loading vans, dispatching, BCSAs on vans, and customer assistance.
  • Performed sound business judgment to establish and accomplish daily goals.
  • Ensured workforce communication and understanding of operational updates, and company goals.
  • In charge of sorts in the SRNC-926 building, with successful outcomes and recognition from area and sort managers.
  • Trained new supervisors and package handlers for potential promotions to future supervisors' roles.
  • Perform terminations, coaching, training, recognition, and rewards based on performance and evaluations.
  • Yard, Switcher Units, and Switcher Personnel Supervisor on scheduling and yard support when needed.
  • PND Class A driver and delivery driver for FedEx Corporation.
  • Yard driver for FedEx Corporation.
  • Investigates, troubleshoots, and recommends solutions to inquiries, problems, and issues.
  • Set community goals and culture by providing leadership and vision.
  • Maximized productivity by using new methods to scan, unload, and load packages to increase flow and consistency.
  • Coach package handlers on integrity, respect, and passion to promote The Purple Promise and create a culture that values being part of something greater than themselves.

Achievements at FedEx Corporation:

  • Ranked first place in productivity for the month of April 2018 in Yuma, Arizona.
  • Awarded a certificate for leadership in the assigned area on the load side in April 2024.
  • Awarded Bravo Zulu for efficiency in trailer load scan and load quality in March 2025.
  • Awarded Bravo Zulu for a high rating in quality and safety for loads arriving securely at their destination in September 2025.
  • Awarded for Best Cube Load on trailers to minimize costs in 2025.
  • Recognized as the Most Improved Manager of the Year in 2024.

Supervisor/Coordenador

Ingram Micro
Mira Loma, CA
01.1997 - 01.2012
  • Supervised employees for the operational efficiency of the warehouse shipping department.
  • Coordinated and assigned up to 30 associates to process and complete daily tasks involving 20,000 to 30,000 products going out the door.
  • Mentored associates in areas of work and daily skills required for personal growth.
  • Maintained the daily schedule of associates and forwarded it to administration.
  • Instructed associates on work instructions, daily tasks, group performance, and safety regulations during daily huddles.
  • Enforced quality assurance according to the ISO Certification Program on all products and shipping orders going to customers.

Achievements at Ingram Micro:

  • Recognized for minimizing the over-shipments from thousands of dollars to almost zero.
  • Coordinated the processing of 35,000 units, which was a record for the company.
  • The company saved $150,000 per year by researching costs and upgrading tools required to minimize costs.
  • Reduced the loss of inventory from $450K to only $300 in the first month in the assigned area.
  • Assigned to committees for process improvements, inventory control, and safety.
  • Awarded for finding incompatibility in SKUs of products from new computer systems that caused $300,000 in inventory losses.

Education

Associate’s Degree - Administration

Arizona Western College
Yuma, Arizona
01.2014

Skills

  • Inventory management skills
  • Bilingual in Spanish and English
  • Computer literacy
  • Power equipment operation
  • First aid certified
  • Class A switcher certified
  • Hazmat certified
  • Experience with BCSA equipment
  • FedEx driver expertise
  • Quality assurance
  • Employee training
  • Team leadership
  • Strategic planning
  • Productivity management
  • Employee development
  • Task delegation
  • Workflow optimization
  • Safety oversight

Languages

English
Professional
Spanish
Native/ Bilingual

Custom

Further information available upon request

Timeline

Operations Supervisor

FedEx Corporation
01.2015 - Current

Supervisor/Coordenador

Ingram Micro
01.1997 - 01.2012

Associate’s Degree - Administration

Arizona Western College
Alex Arceo