Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Smokey Bones Bar & Fire Grill
02.2015 - 09.2025
Assist the General Manager in all facets of Daily Operations.
Corporate Training and Flagship store. Train potential managers for positions in other locations.
Provide input to the Beverage Director and Corporate Chef on new company rollouts.
Resolved problems promptly to elevate customer approval.
Assisted in recruiting, hiring and training of team members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Handled cash accurately and prepared deposits.
Hands on weekly inventories to assure profitability and to manage losses within.
Responsible for all Liquor, Beer and Wine orders. Help with the Food ordering.
General Manager
Hurricane Grill & Wings
03.2012 - 01.2015
Responsible for all daily operations.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Hired and trained all new team members.
Developed and implemented strategies to increase sales and profitability.
Hands on weekly Food and Beverage inventories.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed purchasing, sales, marketing and customer account operations efficiently.
Manager
Hooters
06.2008 - 02.2012
Training store, train potential Managers in all areas of the restaurant.
Controlled costs to keep business operating within budget and increase profits for the Number 1 Hooters in the world with over $6.7 million in net sales.
Make Hooter Girl and kitchen schedules according to budget for 80+team members.
Responsible for Food and Beverage orders along with monthly inventories.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Maintained professional, organized, and safe environment for employees and patrons.
Represent the company in different in-store and out of store promotions including events with the Miami Heat, Miami Dolphins, National and Local Charities.
Kitchen Manager
Bennigan's Restaurant
02.2006 - 05.2008
Checked and tested foods to verify quality and temperature.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Managed staff schedules and maintained adequate coverage for all shifts.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.