Alex Ayala
Enterprise,AL
Summary
Dynamic professional with a proven track record at Global Food and Service Distribution, excelling in customer service and team collaboration. Recognized for enhancing customer satisfaction and resolving conflicts effectively. Skilled in time management and cash handling, consistently achieving operational goals while fostering a positive work environment in both the civilian workforce and armed forces.
Overview
5
5
years of professional experience
Work History
Professional Lead
Global Food and Service Distribution
Enterprise, AL
07.2023 - 10.2025
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Worked well in a team setting, providing support and guidance.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
19-Delta
Army
Fort Moore
01.2024 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Team Member, Financial Lead
Global Food and Service Distribution
Colorado Springs, CO
01.2021 - 04.2023
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Increased sales of promotional items by informing customers about current offers.
- Facilitated smoother checkout process, trained new employees on POS systems.
Education
High School Diploma - Computer Science
The Haven
Colorado Springs, CO05.2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Multitasking
- Flexible and adaptable
- Dependable and responsible
- Organization and time management
Excellent communication
Timeline
19-Delta
Army
01.2024 - 02.2025
Professional Lead
Global Food and Service Distribution
07.2023 - 10.2025
Team Member, Financial Lead
Global Food and Service Distribution
01.2021 - 04.2023
High School Diploma - Computer Science
The Haven