Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alex Baker

Portland,OR

Summary

I’m a hospitality professional who enjoys making guests feel welcome and cared for. With over four years in restaurants alone, I’ve learned how to handle fast-paced service while keeping every interaction personal and positive. I’m not just limited to serving either, I’ve also worked in support roles, back of house, and team leader positions, which has given me a well-rounded understanding of how a restaurant runs smoothly.

Overview

7
7
years of professional experience

Work History

Server/Lead Support

Brooklyn Trattoria
01.2021 - 03.2025
  • Managed multiple tables (5-10) efficiently during peak hours, enhancing overall workflow.
  • Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
  • Demonstrated menu knowledge by effectively explaining dishes and making recommendations to patrons.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Streamlined and refined the organization system.

Grocery Clerk

Quality Food Center
03.2025 - 06.2025
  • Assisted customers in locating products, enhancing shopping experience and satisfaction.
  • Managed inventory levels, ensuring stock availability and minimizing waste.
  • Operated cash register efficiently, processing transactions accurately and swiftly.
  • Maintained cleanliness and organization of store shelves, promoting a welcoming environment.
  • Trained new staff in store procedures and customer service best practices.

Leasing Professional Intern

Greystar Property Management
06.2025 - 08.2025
  • Handled customer concerns quickly and professionally to ensure satisfaction.
  • Built strong customer relationships by providing attentive, personalized service.
  • Managed multiple requests at once in a fast-paced setting while staying accurate and professional.

Child Care Specialist

Miscellaneous
01.2019 - 01.2022

• Provided one-on-one support to children requiring additional assistance.

• Maintained daily records of each customer's activities and observations.

• Facilitated communication between family members regarding any changes in the customers condition or behavior.

Education

Bachelor of Arts - Finance

Portland State University
Portland
03-2027

Associate of Arts - Business Administration

Portland Community Collage
Portland
07-2024

Bachelor of Science -

Westview High School
Beaverton
06-2019

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Menu memorization
  • Strong teamwork
  • Verbal and written communication
  • Guest relations
  • Upselling
  • Menu recommendations
  • Organization

Timeline

Leasing Professional Intern

Greystar Property Management
06.2025 - 08.2025

Grocery Clerk

Quality Food Center
03.2025 - 06.2025

Server/Lead Support

Brooklyn Trattoria
01.2021 - 03.2025

Child Care Specialist

Miscellaneous
01.2019 - 01.2022

Bachelor of Arts - Finance

Portland State University

Associate of Arts - Business Administration

Portland Community Collage

Bachelor of Science -

Westview High School