Alex Ball
Columbus,Ohio
Summary
With over 7 years of experience in sales, account management, and marketing, I have successfully boosted sales volume, negotiated new contracts, and developed customer retention by 20%. Proficient in data analysis, customer service, and strategic client engagement, I have optimized delivery routes and implemented sales strategies to achieve measurable growth.
Overview
8
8
years of professional experience
Work History
Sales Lead
Frito-Lay
09.2023 - Current
- Increased sales across four large stores by 40% within 6 months through effective product management and customer engagement strategies.
- Developed strategic partnerships with local businesses, resulting in a significant increase in referral sales and improved market presence.
- Utilize data analysis to optimize delivery routes, enhancing efficiency.
- Resolve client issues promptly, maintaining high service standards.
- Collaborate with team to implement sales strategies, achieving measurable growth.
ACCOUNT MANAGER
Oxford Global Resources
08.2022 - 09.2023
- Developed and implemented customer retention by 20% from previous year.
- Negotiated new contracts for consultants to working full time and identify trends in IT within the Columbus market.
- Managed a portfolio of 20 accounts while developing new business throughout the Columbus area.
- Prospected outside and inside sales to help generate revenue throughout the company and the IT industry.
SALES CONSULTANT
Enterprise Holdings Inc (Car Sales Division)
02.2022 - 09.2022
- Helped customers find transportation through the process of a total loss in their vehicle.
- Generated incoming leads and outside sales opportunities that were presented within rental branches around the city of Columbus.
- Established strong relationships with insurance companies, resulting in improved client trust and a 25% increase in referral business over 6 months.
- Connect directly with banks for approval on auto loans and provide detailed information on payouts and settlements.
- Provide excellent customer service and routine check ins to all previous customers and acquire new business directly from referrals and existing branches around the Columbus area.
ASSISTANT MANAGER
Enterprise Holding Inc.
06.2021 - 02.2022
- Helped assist with running a 250 car fleet and maintained the highest vehicle on the road percentage in our district.
- Connected with branch staff and local body shops to ensure all cars be safely inspected and up to date on maintenance.
- Established multiple areas of sales and marketing towards my team in the branch and helped multiple employees get promoted to management positions.
- Developed excellent customer service and became the top salesmen in our region of Columbus, Cincinnati, and Dayton for three straight months.
INSURANCE AGENT
American Income Life Insurance Company
11.2020 - 05.2021
- Helped union workers maintain their previous benefits and also update them on what they can obtain with our insurance policy.
- Prospect new leads by working phone calls and generating leads word of mouth to other union workers.
- Became an insurance agent with an excellent background of competitive benefits and provided excellent customer service.
- Developed cold-calling and marketing techniques for colleagues around the workplace.
ASSISTANT & MARKETING MANAGER
Qdoba Mexican Eats
06.2018 - 12.2020
- Connected with sports organizations and students at Bowling Green State University and other area schools to promote new deals and offer our reward incentive program.
- Develop new catering business to hospitals, offices, weddings, and company outings.
- Assisted with store operations and labor costs, while maintaining great customer service.
BARTENDER
City Tap and The Attic
02.2019 - 05.2020
Education
Bachelors Degree - Communications
Bowling Green State University
Bowling Green, OH05.2021
High School Diploma - undefined
Newton Falls High School
Newton Falls, OH05.2016
Skills
- Account Management
- Business Analytics
- CRM Software
- Customer Retention
- Customer Service
- Management
- Leadership/development
- Data Analytics
- Google Sheets
- Marketing
- Microsoft Dynamics 365
- Microsoft Office
- Negotiation
- Problem Solving
- Project Management
- Prospecting
- Sales
- Salesforce
- Strategic Planning
- Team Leadership
AWARDS & SCHOLARSHIPS
Top Salesman in Region of Enterprise 3 months straight 01/2021, National Honors Society, Alpha Sigma Phi Fraternity Recruitment Director, Buckeye Boys State
Accomplishments
Frito Lay District of the year 2025
Elite awards including best Branch at Enterprise and multiple sales awards
Timeline
Sales Lead
Frito-Lay
09.2023 - Current
ACCOUNT MANAGER
Oxford Global Resources
08.2022 - 09.2023
SALES CONSULTANT
Enterprise Holdings Inc (Car Sales Division)
02.2022 - 09.2022
ASSISTANT MANAGER
Enterprise Holding Inc.
06.2021 - 02.2022
INSURANCE AGENT
American Income Life Insurance Company
11.2020 - 05.2021
BARTENDER
City Tap and The Attic
02.2019 - 05.2020
ASSISTANT & MARKETING MANAGER
Qdoba Mexican Eats
06.2018 - 12.2020
Bachelors Degree - Communications
Bowling Green State University
High School Diploma - undefined
Newton Falls High School