Monitored the performance of staff and provided constructive feedback, escalating concerns to the Director of Client Services.
Coordinated comprehensive care for individuals with disabilities, specifically focusing on clients with low functioning abilities and self-injurious behaviors, and oversaw crisis intervention services, providing 2:1 supervision and tailored support.
Provided personal care services including bathing, cooking, and administering medication, while managing daily living activities to enhance clients' quality of life and promote their independence.
Monitored and assessed clients' well-being, implementing tailored strategies to address individual needs and ensure overall health and safety.
Employed PRO ACT techniques to maintain the safety and security of clients, effectively managing challenging behaviors and responding decisively to crisis situations.
Collaborated with colleagues to create and adapt individualized care plans, ensuring that each client's unique needs are met with compassion and professionalism.
Personal Assistant to the DoS and CEO
No Ordinary Moments Inc
06.2020 - 09.2023
Entrusted with two company credit cards to purchase items and services for both personal and professional needs, maintaining accurate records of expenditures.
Drove company vehicle to securely obtain and transport $250,000 in relief funds to donate to the community.
Tracked packages and deliveries, ensuring timely receipt of materials and supplies essential for business operation.
Assisted with special projects and tasks as needed.
Coordinated and scheduled meetings.
Maintained the household and services for the executives.
Administrative Assistant
No Ordinary Moments Inc
04.2017 - 06.2020
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Ensured accurate record-keeping by maintaining organized filing systems and databases.
Personal Attendant
No Ordinary Moments Inc
12.2015 - 04.2017
Provided 1:1 or 2:1 supervision and tailored support for individuals with developmental disabilities.
Administered medication as prescribed, ensuring adherence to treatment plans and monitoring for side effects.
Ensured the safety and well-being of people served, families, and the community through effective oversight and personalized care strategies.