Detail-oriented Claims Examiner with 4+ years of experience. Strong experience with conflict resolution and negotiation combined with excellent reporting and research skills. Thorough understanding of the claims process with expertise in Auto, General Liability, and Property damage claims.
Overview
7
7
years of professional experience
Work History
Resolution Manager
Gallagher Bassett Services Inc.
11.2023 - Current
Processed varying lines of claims daily, including; Auto, General Liability, and Ecommerce.
Verified insurance claims and determined fair amount for settlement.
Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
Assisted colleagues in complex cases, sharing expertise and insights to reach fair resolutions swiftly.
Remained adaptable to changing circumstances, demonstrating flexibility in adjusting claims handling strategies based on new information or evolving situations.
Auto Claims Adjuster
Chubb Insurance
07.2017 - 02.2021
Examined photographs and surveillance and any other documents relating to claims.
Evaluated and investigated over 1,000 auto claims per year and decided whether insurer should pay claim.
Carried and managed consistently heavy project workload through exemplary organizational, time management and collaboration talents.
Kept current on insurance regulations, laws, policies and procedures.
Demonstrated high level of initiative and creativity while tackling difficult tasks.
Real Estate Agent
Coldwell Banker Gundaker
12.2019 - 02.2024
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
Education
Bachelor of Arts - Business Administration
Lindenwood University
Saint Charles, MO
12.2013
Associate of Arts - Business Administration
St Charles Community College
City Of Saint Peters, MO
05.2012
Skills
Works well independently
Self-Motivated
Interpersonal Communication
Teamwork and Collaboration
Decision-Making
Multitasking Abilities
Organization and Time Management
Attention to Detail
Analytical and Critical Thinking
Problem Resolution
Adaptable
Accomplishments
Generated $3 million in new home sales in 2021
Collaborated with team of 8 others in the development of improving office culture & morale