Alex Benavides-Alvarado
Woodbridge,VA
Summary
Dynamic professional with extensive experience in security and customer service, notably with Allied Universal Security Services. Excelled in emergency response, enhancing safety protocols, and streamlining access control, demonstrating proficiency in Microsoft Office and bilingual capabilities. Achieved significant improvements in operational efficiency and customer satisfaction, showcasing strong leadership and report-writing skills. Vigilant security professional experienced in working independently to uphold tight security for government facilities. Fluent in Spanish and English.
Overview
4
4
years of professional experience
Work History
Armed Security Officer
Allied Universal Security Services
10.2023 - Current
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Acted quickly during emergency situations to reduce the opportunity for damage and injury.
- Patrolled and monitored government premises by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Responded quickly to incidents and assessed active situations for security concerns.
Security Officer
Sentry Force Security
06.2023 - 09.2023
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Warehouse Worker
Amazon
10.2022 - 05.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Server
Cheesecake Factory Inc
07.2022 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant Manager
Zumiez
02.2020 - 07.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate of Business Administration - Business
Northern Virginia Community College
Annandale, VA12.2024
High School Diploma -
Forest Park High School
Woodbridge, VA05.2019
Skills
- Fluent in English and Spanish
- Citizenship: United States
- Report Writing
- Public Safety
- Customer Service
- Proficient with Microsoft Office Suite: Excel, Outlook, PowerPoint, Word
Timeline
Armed Security Officer
Allied Universal Security Services
10.2023 - Current
Security Officer
Sentry Force Security
06.2023 - 09.2023
Warehouse Worker
Amazon
10.2022 - 05.2023
Server
Cheesecake Factory Inc
07.2022 - 10.2022
Assistant Manager
Zumiez
02.2020 - 07.2022
Associate of Business Administration - Business
Northern Virginia Community College
High School Diploma -
Forest Park High School