Alex Bergstrom

• Welcomed guests and managed seating arrangements efficiently.
• Provided menu information and answered guest inquiries promptly.
• Coordinated with kitchen staff to ensure timely food service.
• Maintained cleanliness and organization of the dining area consistently.
• Collaborated with team members to enhance overall guest experience.
• Assisted in managing reservations and waitlist effectively.

My current job is working my way up to being a server! I absolutely love this job and am learning new stuff every day.

• Provided exceptional table service in a high-energy nightlife venue.
• Managed beverage orders and inventory for multiple tables efficiently.
• Created memorable guest experiences through attentive service and communication.
• Trained new staff on service standards and menu knowledge effectively.
• Resolved customer complaints with professionalism and a positive attitude.
• Processed credit card transactions using POS system accurately entering sales into register system.
• Provided exceptional customer service in a fast-paced bar environment.
• Prepared and served a variety of cocktails and beverages to patrons.

This was probably my favorite job. I got the job at only twenty years old, yet I managed to sell the most bottles over the girls who had been there for years. I learned quickly about prices, gave a fun experience to everyone I sold to, along with encouraging clients to get top-notch liquor. I decided to leave due to me being so young and in college; had a chat with them and came up with a game plan to come back when I was older, wiser, and had more time on my hands to put all my time towards the job. Still on amazing terms, and currently working with my employers at my new job!

• Provided exceptional customer service to enhance guest dining experiences.
• Took and processed food and beverage orders efficiently for timely service.
• Maintained cleanliness and organization of dining area during busy shifts.
• Upsold menu items to enhance customer experience and increase sales potential.
• Provided excellent customer service to ensure satisfaction.

This job taught me how to work under stress, along with how to work as a team. I became very close to everyone there and loved being a part of a team. We helped each other out and came up with the best ways to make the most money. I was an amazing server here since we got to have fun while we worked because it was in a fun environment. I wanted to branch out into fine dining since I needed to make more money, as I am paying for school.

• Provided exceptional customer service to enhance guest dining experiences.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Operated POS terminals to input orders, split bills, and calculate totals.
• Greeted customers, answered questions, and recommended specials to increase profits.
• I learned how to upsell.

I became the top Twin Server within two months of working, along with the Girl of the Month! I loved this job so much; it taught me how to handle situations in a professional way, it gave me confidence in what I was upselling, and also taught me how to network!

• Delivered exceptional customer service to enhance guest dining experiences.
• Processed food and beverage orders to ensure timely service.
• Maintained cleanliness and organization of dining areas during peak hours.
• Collaborated with kitchen staff to ensure accurate food preparation and delivery.
• Developed strong interpersonal skills, effectively resolving customer issues.
• Fostered memorable interactions, encouraging repeat visits from guests.
• Demonstrated efficiency and enthusiasm in all customer interactions.
• Achieved recognition from guests for outstanding service during holidays.
• The only reason I had to leave was that I had to move to a different area. Left on amazing terms and still in contact with manager to this day!