Alex Bevins
Summary
Criminal Justice graduate with a Bachelor of Science from Purdue University Global, honored Magna Cum Laude. Proven ability to lead and train teams, deliver exceptional service in high-pressure environments, and effectively resolve conflicts. Strong academic foundation in probation, parole, crisis intervention, and criminal justice ethics. Committed to supporting public safety and rehabilitation through effective supervision and communication. Seeking to apply my criminal justice knowledge and interpersonal skills in a probation officer role.
Overview
12
12
years of professional experience
Work History
Head Server, Serving Manager
Uptown Cafe
08.2021 - Current
- Managed daily service operations by delegating tasks and coordinating team activities.
- Supervised staff while maintaining hands-on service in a personal section.
- Supervised and trained wait staff to uphold consistent service standards.
- Trained new employees on operations, policies, and POS systems.
- Delivered outstanding customer service in a fast-paced, high-volume setting.
- Resolved customer issues effectively to maintain satisfaction and loyalty.
Hairstylist
Hoosier Village
02.2013 - 03.2020
- Consulted with clients to determine desired hairstyles and provided expert hair care advice.
- Conducted thorough pre- and post-service assessments to tailor treatments to client needs.
- Built strong client relationships, fostering trust and repeat business.
- Educated clients on product benefits to support optimal hair health and retail sales.
- Ensured compliance with health and safety standards through certified training.
- Managed appointment scheduling and adjusted bookings to optimize salon efficiency.
- Handled client inquiries promptly via phone and email.
- Processed payments and maintained accurate sales records.
Education
Bachelor of Science - Criminal Justice
Purdue Global University
West Lafayette, IN05-2024
Associate of Science - Criminal Justice
Ivy Tech Community College
Noblesville, IN05.2022
Cosmetology
Kaye's Beauty College
Noblesville, IN01.2009
Skills
- Knowledgeable about criminal justice principles and practices
- Excellent communication and interpersonal skills
- Strong attention to detail with the ability to multitask effectively
- Skilled in Microsoft Office applications and POS operations
- Experienced in employee training and development
- Proficient in delegating assignments to optimize team performance
- Effective team supervision and leadership
- Skilled in resolving complaints to maintain customer satisfaction
LANGUAGES
English
Awards
Indiana College Core - Magna Cum Laude, Criminal Justice TSAP via DE- Magna Cum Laude, Associate of Science- Magna Cum Laude
Timeline
Head Server, Serving Manager
Uptown Cafe
08.2021 - Current
Hairstylist
Hoosier Village
02.2013 - 03.2020
Bachelor of Science - Criminal Justice
Purdue Global University
Associate of Science - Criminal Justice
Ivy Tech Community College
Cosmetology
Kaye's Beauty College
Similar Profiles
Wyatt StuffleWyatt Stuffle
Valet at Uptown CafeValet at Uptown Cafe
Abigail SchmitAbigail Schmit
Front of House Manager at Uptown CafeFront of House Manager at Uptown Cafe
Amber PlackAmber Plack
Waitress/Server at Uptown CafeWaitress/Server at Uptown Cafe
IQBAL NASEEMIQBAL NASEEM
<ul> <li>Spearheaded the entire lifecycle of MetalCloud as DeFacto head, a B2B SaaS platform for foundries, from ideation to scale — currently serving over 110 customers with over ₹1.1 crore in annual recurring revenue.</li> <li>Drove a strategic product pivot from traceability to real-time metallurgy intelligence after 250+ customer interviews, significantly accelerating market fit and adoption.</li> <li>Achieved 87% customer retention, a rare benchmark in B2B SaaS, by designing sticky, value-driven features, and strengthening onboarding and support processes.</li> <li>Increased average order value 25x (from ₹20K to ₹5L); closed 67+ clients, including Tier 1 manufacturers, with the top 10% contributing over ₹5L annually.</li> <li>Owned GTM and full-stack execution across product, sales, operations, and customer success; improved the demo-to-close conversion rate from 11% to 28% while maintaining CAC under ₹12K.</li> <li>Operated in a zero-structure, founder-led environment, reporting directly to the CEO and CTO, with full accountability for the roadmap, execution, and revenue growth.</li> </ul> at NowPurchase<ul> <li>Spearheaded the entire lifecycle of MetalCloud as DeFacto head, a B2B SaaS platform for foundries, from ideation to scale — currently serving over 110 customers with over ₹1.1 crore in annual recurring revenue.</li> <li>Drove a strategic product pivot from traceability to real-time metallurgy intelligence after 250+ customer interviews, significantly accelerating market fit and adoption.</li> <li>Achieved 87% customer retention, a rare benchmark in B2B SaaS, by designing sticky, value-driven features, and strengthening onboarding and support processes.</li> <li>Increased average order value 25x (from ₹20K to ₹5L); closed 67+ clients, including Tier 1 manufacturers, with the top 10% contributing over ₹5L annually.</li> <li>Owned GTM and full-stack execution across product, sales, operations, and customer success; improved the demo-to-close conversion rate from 11% to 28% while maintaining CAC under ₹12K.</li> <li>Operated in a zero-structure, founder-led environment, reporting directly to the CEO and CTO, with full accountability for the roadmap, execution, and revenue growth.</li> </ul> at NowPurchase
Icarus VerdeyenIcarus Verdeyen
Head Host W/ Serving at Josh PostHead Host W/ Serving at Josh Post