Alex Beydoun
Detroit
Summary
Dynamic relationship management professional with over five years of experience in the financial and fintech sectors. Proven track record of driving revenue growth, enhancing customer satisfaction, and developing strategic partnerships in fast-paced environments. Skilled in client relationship building, CRM software, and leveraging data to inform strategic business development. Adept at identifying and capitalizing on new business opportunities, with a focus on scalable growth and innovation. Experienced in leading cross-functional teams, launching startup initiatives, and executing pilot programs to foster innovation and deliver exceptional results.
Overview
5
5
years of professional experience
Work History
Business Development Lead
All Season Mortgage
06.2024 - 10.2024
- Led the development and execution of business growth strategies, resulting in a 20% increase in client acquisition within six months.
- Built and managed key strategic partnerships, driving new revenue streams and expanding market presence in the mortgage and fintech sectors.
- Spearheaded product innovation efforts, collaborating with cross-functional teams to launch financial products tailored to market demands.
- Utilized CRM tools (Salesforce, Hubspot) to manage a high-volume sales pipeline, consistently exceeding revenue targets.
- Presented growth strategies and performance metrics to executive leadership, contributing to company-wide decision-making.
Director, Partnerships
New American Funding
08.2023 - 04.2024
- Developed and maintained key stakeholder relationships, driving long-term partnership growth
- Established and monitored performance metrics, enhancing accountability and results
- Boosted customer satisfaction by consistently addressing client needs
- Led a high-performing sales team, improving productivity through coaching and mentoring
- Created effective marketing materials for product launches
- Spearheaded startup initiatives to explore new market opportunities and innovative solutions
Partner Development Manager
Rocket Mortgage
02.2021 - 05.2023
- Built and sustained strong partner and client relationships, driving business growth
- Led daily operations, ensuring compliance and productivity
- Conducted partner meetings, aligning objectives with organizational goals
- Exceeded performance metrics through proactive business development
- Managed a high-volume sales pipeline, achieving revenue targets
- Launched pilot programs to test and implement new business strategies, enhancing market adaptability
Relationship Manager
Rocket Mortgage (Quicken Loans)
06.2019 - 01.2021
- Identified and cultivated potential clients, leveraging market research and outreach
- Networked with business leaders to develop strategic partnerships
- Incorporated customer feedback into product development, prioritizing client needs
- Maintained high customer satisfaction through effective issue resolution
- Regularly communicated with clients, promoting long-term loyalty
Education
Bachelor of Arts - Business Administration And Management
Wayne State University
Skills
- Customer Relationship Building
- CRM Software (Salesforce, Hubspot, Zoho)
- Pipeline & Sales Process Management
- Customer Acquisition & Retention Strategies
- Outbound & Inbound Sales
- Partnerships Development & Strategic Alliances
- Fintech Product Knowledge
- Data-Driven Decision Making
- Goal Setting, Achievement, and Metrics Tracking
- Cross-Functional Team Leadership
Projects
New American Funding - Startup Initiative Development, 2023 - 2024, Spearheaded initiatives to explore new market opportunities, resulting in a 10% growth in partnership acquisition. Rocket Mortgage - Rocket Rewards Program, Led the vision and strategy for Rocket Rewards, a direct-to-consumer Mortgage & Fintech Rewards program. Achieved a 15% increase in customer engagement through targeted reward initiatives.
Timeline
Business Development Lead
All Season Mortgage
06.2024 - 10.2024
Director, Partnerships
New American Funding
08.2023 - 04.2024
Partner Development Manager
Rocket Mortgage
02.2021 - 05.2023
Relationship Manager
Rocket Mortgage (Quicken Loans)
06.2019 - 01.2021
Bachelor of Arts - Business Administration And Management
Wayne State University
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