Oversee daily club operations: Managed all aspects of club operations, including staff scheduling, inventory control, and financial management.
Foster strong community partnerships: Collaborated closely with the City of Palm Springs to ensure operational efficiency and budgetary alignment.
Manage financial operations: Handled complete financial cycle, including invoice processing, payroll management, and budget development.
Optimize revenue streams: Implemented pricing strategies for green fees and merchandise to maximize profitability.
Inventory control: Managed golf shop and restaurant inventory to maintain optimal stock levels
Assistant General Manager
Tahquitz Creek Golf Resort
01.2022 - 01.2023
Run and manage all daily operations at the club
Work closely with the City of Palm Springs to make sure all operations and budgets are going smoothly.
Submit and code all invoices that go through the club.
Run and submit bi-weekly payroll for all of the staff
Set all green fees and pricing for inventory for all items sold
Make and set budget for every fiscal year
First Assistant Golf Professional
Sun Lakes Country Club
01.2021 - 01.2022
Worked under and assisted the director of golf with day to day operations.
Opened the Golf Shop daily to provide membership messages for the day.
Help run and operate the tee sheet.
Help run all lessons and weekly clinics.
Made the schedule for all golf shop employees.
Help membership and maintain all of their script accounts
Help run all membership meetings and tournaments
First Assistant Golf Professional
Tahquitz Creek Golf Resort
01.2019 - 01.2021
Manage and control all employees in the pro shop and guest services
Provided daily reports and make deposits each day
Adjust and balance all pro shop and F&B banks for registers
Execute daily sales and help check in customers
Assist Head Golf Professional in booking events and overseeing the smooth running of them
Instructed all lessons and clinics
Keep track and control all inventory in the pro shop and café
Sell and manage all memberships purchased
Verify with assistants that all resident cards handed out to Coachella valley citizens
Manage and run all Men’s and Ladies club days and events, including billing and booking
Life Skills Coach
The First Tee of the Coachella Valley
01.2018 - 01.2021
Providing instruction, support, and mentoring for the First Tee Golf Team
Serves as a Level two instructor
Instruct, influence and mentor for the little linksters, par, and birdie classes located at Tahquitz Creek Golf Resort
Established my own methods for teaching the core values while providing fun golf games
Test and evaluate all kids’ skillset while instilling good golf etiquette
Assistant Golf Professional
Tahquitz Creek Golf Resort
01.2018 - 01.2019
Complete all the sales for the day and check in players (an average of 400 players in season)
Help run groups having golf outings and book groups to play
Teach lessons and group clinics for a variety of ages and group sizes
Keep track and help keep control of all inventory in the pro shop
Sold and keep track of all memberships purchased through the golfvantage program
Provide and verify all resident cards are given out to customers
TOURNAMENT DIRECTOR
MORONGO GC AT TUKWET CANYON
01.2013 - 01.2018
Booked and handled all tournaments and golf events held at Tukwet Canyon.
Held over 200+ tournaments annually, which included the 400+ player Morongo Charity tournament held annually.
Worked closely with the event coordinator, F&B Manager, and F&B team to ensure all event banquets were running smoothly and on time.
Collaborated with the Morongo Casino Resort and Spa employees and managers to work with big stay and play groups as well as all VIP customers.
Coordinated, prepared, and managed all group and junior clinics.
Assisted and booked all Men’s Club tournaments and events. Served as the course’s liaison for the men’s club and attended all meetings. Competed in all events, including the pro scratch league with the Tukwet Canyon Men’s Club.
Helped supervise the LPGA’s Symetra Tour IOA Championship held at Tukwet Canyon for four years.
FIRST ASSISTANT GOLF PROFESSIONAL
MORONGO GC AT TUKWET CANYON
01.2012 - 01.2013
Assessed and kept track of all inventory in the pro shop.
Over saw all other assistants and outside service staff while providing support for their daily work needs.
Help promote all memberships and daily green fees.
Performed daily duties required by the director of golf as well as assisted him with tasks.
In charge of running all outside group and junior golf clinics.
Helped the tournament director in booking and facilitating all golf tournaments, including announcing all the rules as well as getting the tournaments out on the course in timely fashion.
Promoted stay and play packages and all other events, activities and functions from the Morongo Casino Resort and Spa.
FIRST ASSISTANT GOLF PROFESSIONAL
OAK VALLEY GOLF CLUB
01.2007 - 01.2012
Worked under the direction of the Head Golf Professional, including all daily golf activities and inventory needs.
Worked as the Head Professional for 6 months while Oak Valley Management was searching for a permanent replacement.
Managed all other assistants and outside service employees. Included creating weekly schedules for pro shop and outside services. Established and maintained rules and daily instruction for both departments.
Booked and oversaw all outside tournaments and events. Included helping manage the smooth running of 2nd stage of PGA tour Q-School with the PGA tour staff.
Assisted with the promotion of membership opportunities and obtaining new customers to join (aided in implementation of the loyalty program membership which Oak Valley GC still uses today).
Helped with teaching and guidance alongside the director of instruction for the Oak Valley Golf Academy.
In charge of instructing all outside group clinics as well as coaching junior golf clinics.
OUTSIDE SERVICES
OAK VALLEY GOLF CLUB
01.2005 - 01.2007
Duties included staging, cleaning, and maintaining golf carts.
Customer service included greeting/picking customers and golf clubs from parking lot as they arrived. Moved and staged their clubs on golf cart while assisting them in the check in process.
Tended to the customer’s needs. Greeted and helped customers after the completion of their round, which included cleaning their clubs and assisting them back to their car.
Maintaining driving range which included but not limited to; rearranging hitting stalls, picking the range balls, and cleaning them. Making sure the range machine was properly stocked with range balls throughout the day.
Contributed to the smooth running of a variety of sizes of golf tournaments to ensure the rules were enforced, pace of play was kept, and customers had a positive experience.
STOCK MANAGER
KM CONCESSIONS
01.1999 - 01.2001
Responsible to make sure all concession stands were always sufficiently stocked during business hours.
Duties included corresponding with all concession employees and providing them with the support they needed to perform their job to the best of their capabilities.
Radioed in orders and ensured that they reached the proper stand in ample time or completed job myself to ensure that order was taken care of sufficiently.
Job locations included the Denver Zoo, Pepsi event center, and the National Western Stock show, all located in Denver CO.
Education
Business Administration And Management
SADDLEBACK COLLEGE
Mission Viejo, CA
Associates Degree - Professional Golf Management
PROFESSIONAL GOLFERS CAREER COLLEGE
Skills
Customer Service & Leadership: Proven ability to deliver exceptional customer service and lead teams effectively
TEACHING AND GOLF HISTORY
Played golf and have been involved in the game for 30 years
Played in multiple AJGA and IJGT Junior golf tournaments
Two-time letterman and honorable mention in Colorado HS Golf
Student at the David Leadbetter Golf Academy located in Bradenton, FL.
Played for Saddleback College golf team for two seasons
Worked for Nike Golf Schools at Pala Mesa GC in Fallbrook, CA. Assisted and ran all junior programs and camps through the direction of Nike Golf School Director.
Teaching for 20 Years; everything from juniors, amateurs, pros, and seniors.
Orchestrated, planned, and aided in the creation of Oak Valley Golf Academy. Student and LPGA star Yani Tsang came from here.
Worked with the First Tee of the Inland Empire and The Coachella Valley to help direct, teach and grow the game of golf.
Professional staff member with Puma Cobra Golf Company