Alex Blount
Fort Lauderdale,Florida
Summary
Experienced and results-driven Taproom Manager with a passion for creating unique and memorable experiences for customers. Strong leadership skills and a keen eye for detail to ensure efficient operations and exceptional customer service. Possess a comprehensive understanding of regulatory compliance and inventory management, along with expertise in marketing and promotion strategies. Dedicated to building a highly motivated and well-trained staff to ensure the highest quality service standards and continued business success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Taproom Manager
Funky Buddha Brewery
08.2019 - Current
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Consulted with managers to organize special events and promotions.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing [Number]% improvement over prior onboarding process
Bartender
Funky Buddha Brewery
11.2015 - 08.2017
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
Bachelors Of Arts in Business Administration -
Florida State University
Tallahassee, FL05.2019
Associate Of Arts in Business Management -
Broward College
Davie, FL08.2017
Skills
- Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Checked ID cards and verified bar guests were of legal age
- Set up glassware, liquor and other necessary supplies for special events
- Kept weekly inventory of all merchandise
- Changed kegs and made sure taps were clean
- Head of Liquor/Cocktail Program
- Manage all aspects of daily bar operations, including inventory management, ordering, and scheduling of staff
- Develop and implement marketing strategies to increase sales and attract new customers
- Train and mentor staff to ensure high-quality service standards and compliance with all relevant regulations
- Collaborate with chefs to develop new and exciting food and beverage offerings
- Maintain relationships with suppliers and negotiate pricing to ensure profitability
- Strong leadership and management skills
- Proficient in inventory management and ordering
- Customer service oriented
- Knowledgeable in regulatory compliance
- Marketing and promotion experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Inventory Management
- Restaurant Management
- Rule Enforcement
- Event Coordination
- Bar Management
- Revenue Forecasting
- Cost Control
- Labor Cost Control
- Inventory Control
Certification
January 2022 ServSafe Certified
Personal Information
Taproom Manager
Timeline
Taproom Manager
Funky Buddha Brewery
08.2019 - Current
Bartender
Funky Buddha Brewery
11.2015 - 08.2017
Bachelors Of Arts in Business Administration -
Florida State University
Associate Of Arts in Business Management -
Broward College
January 2022 ServSafe Certified
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