Alex Borisov
Tampa,FL
Summary
Dedicated kinesiology and Licensed Massage Therapist with passion for helping people. Dedicated to providing quality therapeutic therapy for overall health and wellness. Upholds moral ethics and maintains excellent medical , management, analytical and communication skills established in education and demonstrated throughout more than 15 years of practical, detailed work experience. Skilled in all aspects of medical and costumer services including process computer simulation, development, equipment sizing and specification. Proven ability to use applied research and problem-solving skills for establishing the root cause of any related failure, including heading investigations. Self-motivated and keep continuing learning. A good leader and communicator of people from differing cultures and backgrounds, with ability to train, mentor and develop staffs through the involvement, engagement, and empowerment of people. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Kinesiology and Massage Practioner
Integrated Medical Center
11.2022 - Current
- Utilized knowledge of biology, anatomy, and kinesiology to design safe and effective exercises.
- Secured strained muscle groups with kinesiology tape and muscle mapping for patient comfort.
- Implemented kinesiology taping to improve joint range of motion and reduce inflammation.
- Applied kinesiology taping techniques to support injured muscles and joints, enhance athletic performance, and reduce pain for patients.
- Applied evidence-based practices to optimize efficacy of kinesiology treatments for various conditions.
- Applied kinesiology taping techniques to support injured muscles and joints, promoting faster healing times.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained client treatment records and designed long-term care programs for return customers.
Medical Office Manager and Clinical Operations
KK Chiropractic Medical United States
01.2016 - Current
- Quality assurance of patient records and prescriptions via stringent chart review
- Facilitated preparation and submission of employee payroll to payroll processing company
- Applied Kinesiology and bodywork kinesiology taping
- Planed, coordinated, and supervised delivery of quality care to patients
- Evaluated personnel's and work quality
- Developed reports and oversee the budgets
- Assisted in reviewing vendors contracts and invoices
- Managed and maintained office supplies and equipment inventory
- Daily use of AMS and CPSI software, and Microsoft Excel, Outlook, Word
- Controlled financial aspects, including preparing daily bank deposits and reports
- Prepared insurance claim forms and maintained patient profiles
- Negotiated with various insurance companies as pertains to reimbursement
- Privy to various contract options and ability to negotiate any relevant change
- Formulated, wrote, and implemented new employee orientation manuals
- Directed recruitment and retention of supervisors and staff of 12 employees
- Trained, supervised, and evaluated staff, coached improvement management skills
- Resulted in multilateral staff achievement of work objectives
- Successfully refined and implemented new projects.
- Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
- Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
- Developed comprehensive employee training programs to enhance staff performance and improve overall office procedures.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
- Ensured a safe, comfortable environment for patients by promptly addressing any concerns or issues that arose during their visits.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Kinesiology-Massage Lymphatic Therapy
SHAFRAN Plastic Surgery Center
05.2018 - 05.2020
- Promoted and sold med spa and plastic surgery services
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
- Streamlined sales processes to improve efficiency, resulting in shorter sales cycles and increased win rates.
- Enhanced overall relaxation experience for clients with a calming and comfortable environment in the massage area.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Provided informative consultations before each session, ensuring an understanding of client preferences and needs.
- Offered practical guidance on relaxation techniques such as deep breathing, visualization, and massage to alleviate discomfort during labor.
- Enhanced clients'' well-being by applying various remedial massage techniques, including Lymphatic and recovery massages post surgeries
- Increased patient satisfaction with meticulous attention to detail in all aspects of plastic surgery.
- Facilitated group therapy sessions to enhance social skills development and boost patient confidence levels.
Massage Therapy Instructor
Temple University Hospital
06.2015 - 09.2019
- Participated in ongoing professional development activities to maintain knowledge of industry standards and best practices for teaching massage therapy courses.
- Utilized various teaching methods to accommodate diverse learning styles, promoting increased comprehension and retention of course material.
- Evaluated student performance through written tests and practical assessments, providing constructive feedback for growth and improvement.
- Maintained accurate records of student attendance, progress, and performance, adhering to institutional requirements for documentation.
- Advised students on career paths within the massage therapy industry based on individual strengths and interests, guiding them toward fulfilling professional pursuits.
- Served as a positive role model for aspiring massage therapists by demonstrating professionalism, ethical behavior, and commitment to ongoing learning within the field.
- Created engaging lesson plans that incorporated both theory and practice, ensuring a well-rounded education in massage therapy techniques.
- Established clear expectations for behavior and participation in class activities, leading to increased focus during instructional time.
Crew Manager /Massage Therapist
XpressSpa
06.2011 - 01.2018
- Direct the activities of the spa, including creating employee schedules, setting up appointments for clients, and maintaining the client database
- Establish a monthly budget for the spa to abide by and look for superfluous expenses to cut
- Purchased and introduced new uniform policy to maintain professional appearance for all staff members
- Prepare and conduct Spa meetings to enforce complete competency of current rules and regulations by all staff members
- Supervised all staff members and coached each individual to provide accurate and professional service to all customers
- Build weekly shift schedule for every employee, ensuring accurate number of staff members at appropriate times
- Conduct or arrange for ongoing technical training and personal development classes for staff members
- Additional knowledge required on airport amenities, services, and flight information.
- Improved crew efficiency by implementing streamlined workflows and processes.
- Developed unique events and special promotions
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Promoted wellness by educating clients on self-care and stress management techniques.
- Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
- Addressed specific client concerns through targeted therapeutic massage interventions.
- Evaluated and adjusted team priorities in response to changing business needs, ensuring all essential tasks were completed promptly and efficiently.
- Implemented quality control measures to ensure consistent delivery of high-quality products or services from the crew members under my supervision.
Spa Manager
Heaven spa
03.2014 - 05.2017
- Inspected the premises regularly to ensure all equipment was fully operational and contacted repairmen when something broke down
- Sold memberships and products to clients who visited the spa, effectively communicating their benefits
- Trained staff members in customer service principles so they could more effectively sell products
- Performed various accounting duties, including preparing bank deposits, and recording daily and weekly cash flow.
- Maintained cleanliness and safety standards within the spa facility, ensuring compliance with all regulations.
- Managed payroll processes, adhering to budget guidelines while maintaining adequate staffing levels at all times.
Physical Therapist Aide/Massage Practitioner
Action Physical Therapy Pain Center
11.2008 - 09.2011
- Record prognosis, treatment, response, and progress in patient's chart and/or enter information on MAC systems software
- Assist, test and measure patients' strength, motor developments and functions to assist with treatment and identify goals needed for recovery
- Evaluate effects of treatment at multiple stages and modify treatment to achieve maximum benefit to satisfy patient needs
- Maintained computer systems, knowledge of client history and office equipment usage
- Personally responsible for providing hand-on services as a licensed massage therapist to conduct treatments on a case-by-case basis.
- Taught patients how to live within limits of capabilities and celebrated successes.
- Completed passive and active manual therapy techniques to help patients manage pain and related symptoms.
Education
Associate of Science -
Dr William International College of Applied Kinesiology
Europe05.2020
Some College (No Degree) -
Naturheilkunde Akademie Applied Kinesiology By Dr Lyudmila Vasilyeva
New York, NYBachelor of Science - Kinesiology
Thomas Jefferson University
Philadelphia, PA09.2016
Diploma - Korean Massage Therapy
Ace School
Philadelphia, PA12.2015
Associate of Science - Kinesiology
Montgomery County Community College
Philadelphia, PA06.2014
Associate of Science - Massage Therapy
National Holistic Institute
Emeryville, CA06.2010
Skills
- Team player with strong work ethic; flexible and dependable
- Professionalism in supplying superior customer service to clients
- Ability to quickly learn and communicate business objectives
- Excellent knowledge of anatomy, physiology, pathology
- Multilingual (English, Lithuanian, Russian)
- Anatomy and Kinesiology
- Kinesiology Techniques
- Advanced Kinesiology Knowledge
- Applied Kinesiology
- Kinesiology Taping Methods
- Psychodynamic Therapy
- Cupping Therapy
- Hot and cold therapy
- Cognitive-Communication Therapy
- Massage therapy techniques :Himalayan Hot stones ,PNF ,Stretching ,Ayurvedic Therapy ,Gua Sha ,Sport ,Thai ,Myofascial ,Neuro sedative therapy ,Neural Reset Therapy etc
- Stretching Techniques
Certification
- CPR/BLS/AED certified Cardiovascular technician
- NCCT-CT/NCCT-Phlebotomy
- Massage Therapy School of Art Healing Hands 1600hrs
- Applied Kinesiology and Bodywork 1000hrs
- Advanced Massage therapist LMT / AK / ABMP 2500 hrs
Accomplishments
- Ability to successfully work in a team environment
- Sense of urgency in completing assigned tasks
- Commitment to high quality work and respective consistent performance
- Excellent interpersonal, oral and written communication skills
- Ability to gain trust and confidence with a client
- Good learning ability
- Action oriented
- Excellent presentation skills
- Good consulting skills
- Flexibility to change
- Ability to travel as required
Timeline
Kinesiology and Massage Practioner
Integrated Medical Center
11.2022 - Current
Kinesiology-Massage Lymphatic Therapy
SHAFRAN Plastic Surgery Center
05.2018 - 05.2020
Medical Office Manager and Clinical Operations
KK Chiropractic Medical United States
01.2016 - Current
Massage Therapy Instructor
Temple University Hospital
06.2015 - 09.2019
Spa Manager
Heaven spa
03.2014 - 05.2017
Crew Manager /Massage Therapist
XpressSpa
06.2011 - 01.2018
Physical Therapist Aide/Massage Practitioner
Action Physical Therapy Pain Center
11.2008 - 09.2011
Associate of Science -
Dr William International College of Applied Kinesiology
Some College (No Degree) -
Naturheilkunde Akademie Applied Kinesiology By Dr Lyudmila Vasilyeva
Bachelor of Science - Kinesiology
Thomas Jefferson University
Diploma - Korean Massage Therapy
Ace School
Associate of Science - Kinesiology
Montgomery County Community College
Associate of Science - Massage Therapy
National Holistic Institute
- CPR/BLS/AED certified Cardiovascular technician
- NCCT-CT/NCCT-Phlebotomy
- Massage Therapy School of Art Healing Hands 1600hrs
- Applied Kinesiology and Bodywork 1000hrs
- Advanced Massage therapist LMT / AK / ABMP 2500 hrs
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