Alex Bozzi
IT Professional
Byron, IL,United States
Summary
IT professional with over 7 years of experience delivering effective technical solutions in a fast-paced environment. Possesses strong interpersonal skills with an emphasis on business partner relationships. Aiming to drive positive outcomes through efficient problem-solving and quick adaptability.
Overview
9
9
years of professional experience
Work History
Cyber Security Analyst
Constellation Energy
06.2023 - Current
- As acting Department Training Coordinator managed new employee onboarding and the facilitation of qualifications/certifications.
- Oversaw CAPCO responsibilities which involved work order generation, delegation and completion.
- Utilized various tools to track and coordinate work including Asset Suite 9, ServiceNow, EWP, NewCap etc.
- Followed meticulous documentation standards and procedure revising practices.
- Various levels of project management from technically involved and large scale server refreshes to formulating risk mitigation strategies and incident response plans.
Director of Information Technology
MCUSD 223
02.2017 - 06.2023
- Managed daily activities, assigned tasks to staff members and utilized proven management techniques to cut work flow downtime and maximize efficiency.
- Setup and maintained various levels of security systems including device based antivirus software to the installation and management of on-site firewall solutions.
- Supervised end-user support efforts, designing policies to establish consistent service guidelines and reliable ticket resolution.
- Commissioned third-party vendors and technicians to augment on-site technical support assets.
High School Computer Science Teacher
MCUSD 223
08.2021 - 08.2022
- Taught various computer science related courses ranging from introducing Microsoft Office to intermediate Python and C++ programming.
- Communicated with students and parents regarding academic progress, assignments and behavior.
- Inspired academic success based on my personal experience and mentored several students who were looking to pursue technology related careers/degrees.
Chief Editor
Rock Valley College
10.2016 - 05.2018
- Oversaw, trained and developed writers, assistants and junior editors to optimize production and quality of work.
- Minimized procedural problems and publication errors with stringent fact checking.
Education
Bachelor of Science - Computer Science
Northern Illinois University
Dekalb, IL 05.2001 -
Associate of Science - Computer Science
Rock Valley College
Rockford, IL 05.2001 -
Skills
- Business intelligence tools including Oracle BI
- Moderate ServiceNow experience
- Cyber Security Solutions
- Project management
- Application support
- Cross-functional collaboration
- Client relations
- Incident management
- Strong communication skills
- Programming languages: Java, C, C#, HTML, PHP, JS, Python, COBOL, Assembler, etc
Timeline
Cyber Security Analyst
Constellation Energy
06.2023 - Current
High School Computer Science Teacher
MCUSD 223
08.2021 - 08.2022
Director of Information Technology
MCUSD 223
02.2017 - 06.2023
Chief Editor
Rock Valley College
10.2016 - 05.2018
Bachelor of Science - Computer Science
Northern Illinois University
05.2001 -
Associate of Science - Computer Science
Rock Valley College
05.2001 -
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