AutoCAD
Alex Brentlinger
Scottsdale,AZ
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Adam's Polishes
06.2021 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Formulated policies and procedures to streamline operations.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Developed and executed strategic plans for business growth and expansion.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Regional Sales Director
Arkansas Rocks Radio
03.2020 - 04.2021
- Forecasted annual, quarterly and monthly sales goals.
- Coordinated full sales operations within assigned region.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Developed and executed sales plans for consistent growth in revenue and profitability.
- Built relationships with customers and community to establish long-term business growth.
First Impressions Coordinator
HomeSmart International
02.2019 - 02.2020
- Answering inbound and outbound calls to assist real estate agents and customers
- Conduct communications through virtual tools as a virtual receptionist
- Gather and sort incoming commission checks
- Schedule conference rooms while ensuring the rooms are prepped for meetings
- Ensure company products are prepared with company logo
- Maintained the company retail store
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Product Specialist
Living Spaces
05.2018 - 08.2018
- Greet customers and be the face of the business
- Ask open ended questions to discover customer wants and needs
- Ensure customers are fully educated on products to assist in making a great customer experience
- Understand and meet company sales quotas daily
- Attend and participate in daily sales meetings to ensure understanding of quotas
Server/Bay Host
Topgolf
09.2015 - 05.2016
- Taking customer orders and communicating to the kitchen
- Enter in orders and data to the company POS system
- Manage multiple tables and work cross functionally with other employees to ensure great customer experience
- Restock product and ensure utensils are prepped for tables and bays
- Upsell company products such as drinks, food, and game play
Office Assistant
Orban
01.2012 - 08.2015
- Answer incoming calls to assist a variety of clients
- Direct calls to different departments and proper stakeholders in business
- Maintain the cleanliness of the work environment
- Maintained and updated office records, both digital and physical.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input data into spreadsheets and databases.
Education
Associate of Applied Science - Architectural Technology
Scottsdale Community College
Scottsdale, AZ05.2023
High School Diploma -
Chaparral High School
2014
Skills
- Microsoft Excel
- AutoDesk Revit
- 3D CAD
- CAD Software Proficiency
- CAD Drafting
- Networking Abilities
- Inventory Control
- Customer Experience
- Customer Satisfaction
Certification
- CPR & First Aid Certified
- Arizona Title 4 Certification
- Arizona Food Handlers Card
Software
Revit
Timeline
General Manager
Adam's Polishes
06.2021 - Current
Regional Sales Director
Arkansas Rocks Radio
03.2020 - 04.2021
First Impressions Coordinator
HomeSmart International
02.2019 - 02.2020
Product Specialist
Living Spaces
05.2018 - 08.2018
Server/Bay Host
Topgolf
09.2015 - 05.2016
Office Assistant
Orban
01.2012 - 08.2015
Associate of Applied Science - Architectural Technology
Scottsdale Community College
High School Diploma -
Chaparral High School
- CPR & First Aid Certified
- Arizona Title 4 Certification
- Arizona Food Handlers Card
Similar Profiles
Patrick GiancursioPatrick Giancursio
Auto Detailer at Adam's PolishesAuto Detailer at Adam's Polishes
Diego BuenoDiego Bueno
Warehouse / Retail Sales Associate at Adam's PolishesWarehouse / Retail Sales Associate at Adam's Polishes
Yasin AbdulgasemYasin Abdulgasem
Operations Specialist at Adam’s PolishesOperations Specialist at Adam’s Polishes