Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

Alex Brinkerhoff

valrico

Overview

12
12
years of professional experience

Work History

Customer Service Specialist

Comforcare lakeland
01.2023 - Current
  • Attended local health fairs, senior expos, and networking.
  • Created brochures and newsletters.
  • Monitor competitors and local healthcare trends.
  • Collected and deposited payments.

Teller

Zions Bank
08.2021 - 10.2022
  • Provide excellent customer service by assisting with deposits, withdrawals, and inquiries.
  • Process cash and check transactions accurately and efficiently.
  • Maintain customer account information and assist with account inquiries.
  • Promote bank products and services and refer customers to appropriate specialists.
  • Ensure compliance with banking policies, procedures, and regulatory requirements.
  • Balance cash drawers and reconcile transactions daily.
  • Operate computer terminals and banking software proficiently.
  • Resolve customer issues and escalate as needed.

Office Manager/ Biller

Transitions Rehabilitation, LLC
06.2019 - 07.2021
  • Market the facility on calls and give in-person tours on the spot
  • Coordinate and make client appointments
  • Verified insurance eligibility
  • Filed claims with insurance companies for payment
  • Collected co-payments
  • Posted co-payments and insurance payments
  • Filed appeals with insurance companies
  • Researched unpaid claims and amounts
  • Sent collection letters and made collection calls to assist with accounts receivable
  • Order office supplies & kept front lobby clean
  • Participated on weekly AR calls with the Corporate Director of Accounts Receivables.

Child Care, Brandon, FL
06.2018 - 06.2019
  • Provided child care for after school, weekends, and during school breaks.
  • Provided transportation and other support for children while parents were unavailable.

One Up Detailing
01.2018 - 04.2018
  • Detailed cars for multiple dealerships

Clerk

Senior Care Group, INC
08.2016 - 09.2017
  • Filing Clerk
  • Provide services for office support systems such as organization, filing, and other projects.

Carpenters Assistant
01.2014 - 01.2016
  • Provided carpenter support for master carpenter and drywall specialist during summer breaks.
  • Assisted in drywall techniques and other carpenter duties

Education

Electrical Engineering Technology

Hillsborough Community College
Tampa, FL
05.2025

No Degree -

Brigham Young University Idaho (BYU-I)
Rexburg, ID
05.2018

High School Diploma - undefined

Newsome High School
Lithia, FL
01.2017

Skills

  • Customer service
  • Good communication skills
  • Customer relations
  • Quick learner
  • Team player
  • Follow-up skills
  • Active listening

Websites

Accomplishments

  • Newsome High School High Honors
  • Ranking of Eagle Scout 2016
  • Boy Scout Troop Leader 2011-2016
  • Quorum President and First Assistant 2011-2016
  • Proficient in Microsoft Office
  • Microsoft Word Certified

Timeline

Customer Service Specialist

Comforcare lakeland
01.2023 - Current

Teller

Zions Bank
08.2021 - 10.2022

Office Manager/ Biller

Transitions Rehabilitation, LLC
06.2019 - 07.2021

Child Care, Brandon, FL
06.2018 - 06.2019

One Up Detailing
01.2018 - 04.2018

Clerk

Senior Care Group, INC
08.2016 - 09.2017

Carpenters Assistant
01.2014 - 01.2016

High School Diploma - undefined

Newsome High School

Electrical Engineering Technology

Hillsborough Community College

No Degree -

Brigham Young University Idaho (BYU-I)

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Alex Brinkerhoff