Summary
Overview
Work History
Education
Skills
Professional Skills
Timeline
Waitress

Alex Burns

Kenilworth,NJ

Summary

Dedicated and compassionate Human Development and Family Science major at Virginia Tech with hands-on experience in patient care and rehabilitation methods. Skilled in supporting diverse populations through developmentally appropriate care and therapeutic strategies. Passionate about improving the well-being of individuals, with a strong interest in pursuing a career in healthcare. Eager to apply academic knowledge and practical experience to support clients in achieving greater independence and quality of life.

Overview

6
6
years of professional experience

Work History

Waitress

Ava's Kitchen & Bar
07.2025 - Current
  • Provided customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
  • Managed multiple tables efficiently, prioritizing tasks to enhance dining experience.
  • Assisted in training new staff on menu offerings and service standards.
  • Collaborated with kitchen team to ensure timely delivery of orders during peak hours.
  • Handled cash transactions accurately and maintained financial records with attention to detail.
  • Developed strong relationships with regular customers, enhancing repeat business through personalized service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Human Development and Family Science Student

Virginia Tech
01.2024 - 05.2027
  • Searched in scholarly databases to locate necessary information for research projects.
  • Increased student participation by incorporating group activities and peer feedback sessions.
  • Participated extracurricular activities to broaden my exposure to new skills, experiences, and career paths.
  • Collaborated on group projects to complete professional deliverables.
  • Attended study group sessions for improved comprehension of complex topics.

Occupational Therapy Intern

Professional Rehab Associates
08.2025 - 12.2025
  • Observed licensed occupational therapists providing outpatient services to clients across the lifespan, with a primary focus on older adults.
  • Assisted with select hands-on activities under therapist supervision, including therapeutic exercises, functional mobility tasks, and use of adaptive equipment.
  • Supported therapy sessions by preparing materials, setting up treatment areas, and ensuring a safe, organized clinical environment.
  • Gained exposure to evaluations and interventions addressing ADLs, upper extremity function, balance, cognition, and post-injury or post-surgical rehabilitation.
  • Strengthened understanding of client-centered care, goal setting, and evidence-based treatment planning in an outpatient setting.

Summer Camp Counselor

Featherbed Lane Day Camp
06.2023 - 08.2024
  • Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
  • Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
  • Supported children by actively listening and offering encouragement.
  • Served as a role model for younger staff members by consistently demonstrating professionalism in all aspects of camp operations.
  • Tailored activities to meet unique needs of campers with special needs, ensuring inclusive camp experience.

Restaurant Hostess

Oh' Brian's on the Green
04.2022 - 09.2022
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.

Front Desk Receptionist

Woof Gang Bakery & Grooming
05.2021 - 08.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.

Education

Bachelor of Science - Human Development And Family Science

Virginia Polytechnic Institute & State University
Blacksburg, VA
05-2027

High School Diploma -

David Brearley Middle-High School
Kenilworth, NJ
06-2023

Skills

  • Confidentiality Awareness
  • Self-reflection
  • Professional ethics
  • Therapeutic Use of Self
  • Conflict management
  • Innovation skills
  • Decision-making
  • Flexibility
  • Fast learner
  • Active listening

Professional Skills

Communication and Teamwork

  • Collaborated with peers and professors in group projects, fostering strong teamwork and interpersonal communication skills essential for working with multidisciplinary teams.
  • Gained experience in effectively communicating with patients and families during mock therapy sessions, learning to adapt language and explanations to individual needs.
  • Engaged in active listening and empathy, essential for understanding patient concerns and providing supportive care.

Adaptability and Problem-Solving

  • Demonstrated flexibility and adaptability in academic and volunteer settings, learning to respond to diverse patient needs and environmental challenges.
  • Developed problem-solving skills by assessing and modifying therapy activities to accommodate patients' varying levels of ability and progress.
    Applied creative thinking to design inclusive, accessible, and engaging activities for individuals with different functional needs.

Research and Evidence-Based Practices

  • Conducted research in Human Development and Family Science courses, exploring current trends and best practices in occupational therapy.
  • Applied academic knowledge to real-world scenarios in classroom labs, gaining experience in using evidence-based approaches for patient care.
  • Participated in workshops and seminars related to occupational therapy, expanding understanding of new therapeutic techniques and interventions.

Timeline

Occupational Therapy Intern

Professional Rehab Associates
08.2025 - 12.2025

Waitress

Ava's Kitchen & Bar
07.2025 - Current

Human Development and Family Science Student

Virginia Tech
01.2024 - 05.2027

Summer Camp Counselor

Featherbed Lane Day Camp
06.2023 - 08.2024

Restaurant Hostess

Oh' Brian's on the Green
04.2022 - 09.2022

Front Desk Receptionist

Woof Gang Bakery & Grooming
05.2021 - 08.2021

Bachelor of Science - Human Development And Family Science

Virginia Polytechnic Institute & State University

High School Diploma -

David Brearley Middle-High School
Alex Burns