Alex Burns
New Windsor
Summary
Skilled Technician Specialist with wide-ranging background in managing complex technical projects, troubleshooting equipment, and improving operational efficiency. Strengths include adept problem-solving capabilities, effective communication skills, and keen ability to optimize system performance. Demonstrated impact includes leading teams to achieve project goals on time and ensuring the highest levels of customer satisfaction.
Overview
6
6
years of professional experience
Work History
Technician Specialist
EchoStar
Fairfield
11.2025 - Current
- Operated testing equipment to assess satellite communication systems.
- Assisted in troubleshooting technical issues with satellite receivers and transmitters.
- Collaborated with team members to maintain system performance and reliability.
- Followed safety protocols during equipment operation and maintenance activities.
Event Staff Supervisor
Arrow Park
Monroe
06.2024 - Current
- Supervised event staff during various functions at Arrow Park.
- Coordinated setup and breakdown of event spaces efficiently.
- Trained new employees on operational procedures and safety protocols.
- Scheduled staff shifts to meet event staffing needs consistently.
Staff Manager
MB&L Parking Solutions
Ramsey
03.2020 - 06.2023
- Trained and mentored staff on customer service standards and operational procedures.
- Coordinated scheduling and staffing to optimize resource allocation across locations.
- Managed daily operations of parking facilities to ensure efficient service delivery.
Education
Some College (No Degree) - Business Economics
SUNY At Albany
Albany, NYSkills
Results-driven Technician Specialist with expertise in managing complex technical projects and optimizing operational efficiency Proven track record in troubleshooting equipment and leading teams to achieve project goals while enhancing customer satisfaction
Results-driven Technician Specialist with expertise in managing complex technical projects and optimizing operational efficiency Proven track record in troubleshooting equipment and leading teams to achieve project goals while enhancing customer satisfaction
Timeline
Technician Specialist
EchoStar
11.2025 - Current
Event Staff Supervisor
Arrow Park
06.2024 - Current
Staff Manager
MB&L Parking Solutions
03.2020 - 06.2023
Some College (No Degree) - Business Economics
SUNY At Albany