Alex Bustillo
Frisco,CO
Summary
Driven and adaptable professional with a proven track record at Copper Mountain, enhancing customer satisfaction and safety. Achieved significant improvements in operational efficiency and team training, showcasing a commitment to excellence and innovation in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Access Operator
Copper Mountain
Frisco, CO
11.2017 - Current
- Executed task delegation to a team of 3-7 staff daily.
- Conducted job duty training for new hires.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Checked ski lift machinery for issues.
- Maintained vigilance over customer conduct on ski lift for enhanced safety.
- Operated controls to start, stop, regulate speed of chairlift according to established procedures.
- Assisted customers with questions or concerns related to their ride on the ski lift.
- Enhanced customer contentment through effective solutions.
- Collaborated with various departments to meet targets.
- Identified innovative resolutions for customer issues.
Assistant Manager
Seven Eleven
Aurora, CO
05.2021 - 10.2022
- Contributed to formulating strategies for productive workflow.
- Established an order management procedure for supplies.
- Handled customer service inquiries efficiently.
- Assisted in devising strategies for business objective achievement.
- Verified and recorded cash totals from daily receipts.
- Maintained precise cash drawer balances consistently each day.
- Maintained security standards when overseeing significant financial amounts.
- Ensured compliance with federal regulations through diligent collaboration with auditors.
- Managed hiring procedures for onboarding employees.
Education
High School Diploma -
Valley High
Los Banos, CA01-2010
Skills
- Material Handling Skills
- Risk Management Practices
- Inventory Organization
- Adaptability
- Workflow Optimization
- Record-keeping
Affiliations
Snowboarding
Playing guitar, bass, drums
Video game Twitch Streamer
Accomplishments
- Playmaker
- 2017 Forever Resorts customer service performance recognition
Certification
- Drivers Licence
Languages
English
Professional
Timeline
Assistant Manager
Seven Eleven
05.2021 - 10.2022
Access Operator
Copper Mountain
11.2017 - Current
- Drivers Licence
High School Diploma -
Valley High
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