Bilingual (English/Spanish) Human Resources Generalist with 3+ years of experience supporting talent acquisition, onboarding, employee relations, and compliance. Passionate about aligning HR functions with business goals and enhancing employee experience through effective programs and training. Certified Staffing Professional with strong knowledge of labor laws, safety regulations, and HRIS systems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
Matrix Pack North America LLC
Portland
07.2023 - 08.2025
Manage and oversee the entire recruitment process from developing strategies, writing job requisitions, interviewing, offering of employment and onboarding.
Provide facility tours for prospective employees and other guests
Act as liaison between employees and management to maintain and improve company-employee relations and to resolve any inquiries either party may have. Translating in Spanish when needed.
Initiate investigations into any incidents relating to harassment or employee complaints.
Maintain employee data in the company HRIS for all levels of employees (e.g. onboarding paperwork, I-9's, W-4's)
Ensure company is in compliance with city, state and federal laws and regulations.
Collaboration with other departments for policy formulation, procedures and systems along with training sessions for current and new hires.
Coordinates to the administration of payroll and company benefits package to qualifying employees.
Implementation of company-wide employee programs
Conduct monthly safety committee discussing possible risks around the plant and methods employees can use to stay safe as required by OSHA.
Conduct monthly safety trainings for all employees.
Initiate investigations and resolve employee complaints
Manage employee performance management that includes promotions, pay raises, suspensions and terminations.
Continuously held a 90% or better retention rate in 2025
Recruiting Coordinator
Madden Industrial Craftsmen, Inc.
Beaverton
10.2021 - 07.2023
Post/Maintain/Close jobs on job boards online (i.e. Indeed, ZipRecruiter & Monster.com)
Support Recruiters and hiring managers with communicating with candidates, scheduling interviews, and weekly job/candidate status updates
Follow up with candidates, new and current, through usage of applicant tracking system
Screen incoming resumes
Conduct over-the-phone and in-person interviews
Work with internal teams to set up new hires
Administer all onboarding tasks for new hires such as onboarding paperwork completion (including federal I-9), drug screenings, background checks and first day follow ups to employees starting their first day of employment
Provide back-up administrative support when needed
Communicate with different branches of the organization to discuss company staffing goals and client needs
Attend job fairs to attract potential new candidates while promoting company brand, image and values
Education
Bachelor's - Human Resource Management
Portland State University
Portland, OR
12.2021
Associate - Business Administration
Portland Community College
Portland, OR
06.2018
Skills
Customer Service
Data Entry
Communication
Benefits Administration
Interviewing
Microsoft Office Suite
Teamwork
Google Suite
Organizational Skills
Multi-line phone systems
Employment & labor law
Time Management
ATS
Critical Thinking
Bilingual
Employee Orientation
Recruiting
Employee relations
Certification
OSHA 30, 06/01/25, Present, Comprehensive safety program designed for employees and supervisors in construction or general industries that have safety responsibilities. Course provided in-depth knowledge of OSHA standards, identification of hazards in the workplace and prevention strategies.
Certified Staffing Professional (CSP), 04/01/23, 04/01/26, Certification received from the American Staffing Association.