Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ALEX CAMACHO

Kennewick,Wa

Summary

Dynamic customer service representative with proven skills in conflict resolution, order tracking, and professionalism. Committed to enhancing customer satisfaction through effective communication and team collaboration. Results-driven professional experienced in customer service and construction. Known for strong conflict resolution and order tracking skills, contributing to improved service delivery and customer satisfaction. Eager to leverage expertise for impactful customer experiences. Dedicated customer service representative with a focus on resolving inquiries efficiently and enhancing product knowledge. Experience in team collaboration and CRM software ensures a positive customer experience and fosters long-term relationships. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Walmart
Kennewick, Washington
11.2023 - 07.2025
  • Assisted customers with inquiries and resolved issues efficiently.
  • Communicated product information and service details to enhance customer understanding.
  • Collaborated with team members to improve service delivery and customer satisfaction.
  • Conducted follow-up calls to ensure continued customer satisfaction and engagement.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Resolved customer complaints promptly and efficiently.

Construction Worker

qualityzone block fencing
Kennewick, Washington
03.2022 - 09.2023
  • Operated power tools to construct quality block fencing.
  • Followed safety protocols to maintain a secure work environment.
  • Assisted team members with material handling and site preparation tasks.
  • Installed fencing components according to project specifications.
  • Conducted site clean-up to uphold workplace organization and safety standards.

New Construction Cleaner

Dusty cleaning services
Kennewick, Washington
01.2022 - 05.2022
  • Cleaned newly constructed homes using industry-standard tools and equipment.
  • Organized cleaning supplies and materials for efficient use during projects.
  • Followed safety protocols to maintain a hazard-free work environment.
  • Reported potential issues or damages to supervisors promptly during inspections.
  • Trained new team members on proper cleaning techniques and procedures.
  • Swept and mopped hardwood floors, removed debris from construction site.
  • Cleaned windows, walls, and ceilings of dust and cobwebs.
  • Washed interior walls with cleaning solutions as needed.

Education

High School Diploma -

Kamiakin High School
Kennewick, WA
06-2024

Skills

  • Customer service
  • Conflict resolution
  • Product knowledge
  • Order tracking
  • CRM software
  • Client engagement
  • Team collaboration
  • Problem solving
  • Attention to detail
  • Retail marketing

Languages

Spanish
Professional

Timeline

Customer Service Representative

Walmart
11.2023 - 07.2025

Construction Worker

qualityzone block fencing
03.2022 - 09.2023

New Construction Cleaner

Dusty cleaning services
01.2022 - 05.2022

High School Diploma -

Kamiakin High School
ALEX CAMACHO
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