Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Forklift Operator/Material Handler
Frito-Lay
Aberdeen, MD
04.2023 - Current
Load and unload individual floor stacked cases of product off trailers onto pallet boards and move them to and from trailers or within the warehouse
Load and unload pallets of product to and from trailers, while safely operating a forklift, in a busy warehouse environment
Safely place and store product in multi-tiered warehouse storage
Ensure successful individual performance by meeting or exceeding performance time standards
Collect empty pallet boards and pallets and carry them to storage or trailers
Pick appropriate cases according to order using required technology
Safely operate a forklift
Load trailers via carts or stack cases on the floor of a truck trailer
Receive and distribute product and assist in weekly product inventory rotation
Properly manager warehouse inventory my using handheld scanners and Inventory Control System (ICS)
Participate in team meetings and training
General housekeeping and specific sanitation tasks as required (e.g., you may be asked to sweep the floor, help clean a trailer, take out the trash
Operated forklift in compliance with OSHA guidelines and organizational policies.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Warehouse Lead
Integrity Staffing/Homedepot
Sparrows Point, MD
09.2022 - 03.2023
Packaged finished products for shipping by shrink-wrapping, boxing and labeling
Led and complied with safety and wellbeing efforts on assigned shift
Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed
Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate
Maintained inventory records with timely updates
Utilized forklift to move inventory items
Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives
Increased productivity through cross-training and thorough training of both current employees and new hires
Partnered with leadership team to resolve order management challenges, safety or regulatory issues
Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees
Trained staff on material handling processes to reduce shipping times.
Trained employees on equipment operation and safety protocols.
Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Sanitation Lead
Enviromaster Services
Lutherville, MD
02.2021 - 10.2021
Diminished financial discrepancies by managing payroll and bookkeeping processes
Stocked room attendant carts with supplies to keep carts organized and clean
Delegated work to personnel and checked performance against company guidelines
Managed and guided team of 18 sanitation employees
Established hands-on, proactive management style to facilitate improvements to workflow and room turnover
Increased employee loyalty and reduced turnover by implementing innovative operational practices and reward programs
Supervised and supported housekeeping personnel to maximize quality of service and performance
Improved service delivery, successfully exceeding targeted sales goal by 88%.
Supervised and directed daily work of team of [Number] sanitation personnel.
Delegated assignments and verified work quality and completion according to facility and regulatory standards.
Receiving Clerk
Amazon
Sparrows Point, MD
06.2020 - 01.2021
Inspected and recorded incoming and outgoing orders for count, damage and dates
Compared shipping routes or methods to determine least environmental impact
Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications
Reviewed work orders to check correctness of deliveries
Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department
Routed received merchandise to proper storage areas according to product specifications
Determined shipping methods, routes or rates for materials to be shipped
Operated forklifts, power jacks and other motorized equipment to locate and transport material
Weighed mail to determine correct postage
Operated lift and hand trucks to transfer materials to and from target areas
Delivered or routed materials to departments using handtruck, conveyor or sorting bins
Maintained dock security and monitored entries into and exits from receiving and other secure areas
Processed material requests from internal customers accurately and efficiently
Identified and reported inventory discrepancies to supervisor with recommendations for correction
Troubleshot issues related to shipping and receiving in compliance with corporate procedures
Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues
Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies
Prepared accurate shipping orders and bills of lading to direct and route materials
Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items
Traced missing material and shipments through vendor and customer communications
Recorded shipment data for reporting, accounting or recordkeeping purposes
Investigated inventory discrepancies to maintain recordkeeping validity
Maintained clean work area that adhered to strict safety standards
Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Maintained tidy, organized and safe work area to comply with cleanliness standards.
Sales Associate
Lowes Home Improvment
Reisterstown, MD
02.2019 - 03.2020
Trained new team members in cash register operation, stock procedures and customer services
Answered incoming telephone calls to provide store, products and services information
Obtained signatures for financial documents and internal and external invoices
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
Developed trusting relationships with customers by making personal connections
Used technology resources to assist customers in locating and selecting items
Received and displayed product shipments on store retail shelves upon delivery
Built and maintained relationships with peers and upper management to drive team success
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
Tracked company inventories, moved excess stock and arranged products to improve sales
Helped customers find specific products, answered questions and offered product advice
Collected payments and provided accurate change
Reviewed files, recordings and other documents to obtain information to respond to requests
Assisted teammates with sales-processing tasks to meet daily sales goals
Increased purchase amounts by cross-selling with similar products
Engaged customers in friendly, professional dialogue to determine needs
Sold various products by explaining unique features and educating customers on proper application or usage.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Paint Department Supervisor
Home Depot
06.2018 - 01.2019
Directed and supervised staff performance
Managed daily operations, client relations and IT
Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager
Evaluated store performance and incorporated feedback to implement improvement plans
Processed credit card payments and counted back change and currency with 100% accuracy rate
Processed credit card payments and counted back change and currency with 100% accuracy rate
Managed 10 employees
Researched out-of-stock items to find additional inventory in other store locations
Completed thorough opening, closing and shift change functions to maintain operational standards each day
Collaborated with company departments to guarantee cohesive branding and strategic product placement
Responded to customer inquiries and delivered appropriate information after carefully researching issues
Used Point of Sale register system to complete transactions
Counted and balanced registers
Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
Education
Associate of Science in Medical Coding And Billing - Medical Insurance Billing
Ultimate Medical Academy
03.2024
High School Diploma -
Lee Central Highschool
Bishopville, SC
08.2016
Skills
Motivated Team Player
Product Packaging
Order Fulfillment
Hand Truck Operation
Data Processing
Attention to Detail
Warehouse Coordination and Support
Forklift Operation
Staff Training
Critical Thinking
Equipment Operation
Inventory Management and Planning
Problem-Solving
Organization and Categorization
Time Management
Supervisory Experience
Product Signage and Labeling
Data Entry
Warehouse Functions
Excellent With Numbers
Materials Management Experience
Purchasing Orders and Requisition
Inventory Recordkeeping
Decision Making
Cash Register Operations
Safety and Compliance
Reports and Spreadsheets Generation
Stockroom Maintenance
Regulatory Compliance
Product Inspection
Merchandising and Display
Materials Transport
Product Sales and Promotion English: Professional
Customer Service
Safety Procedures
Shipment Receiving
Microsoft Office
Equipment Maintenance
Payment Proposal Setting and Prioritizations
Verbal and Written Communication
Merchandise Requisitioned
Stocking and Replenishing
Shipping and Receiving
Cleaning and Sanitizing
Teamwork and Collaboration
Recordkeeping and Documentation
Warehouse Management Systems
Assembly Lines
Loading and Unloading
Staging and Sorting
Certification
EPA Refrigeration Certification
EPA Certification
Timeline
Forklift Operator/Material Handler
Frito-Lay
04.2023 - Current
Warehouse Lead
Integrity Staffing/Homedepot
09.2022 - 03.2023
Sanitation Lead
Enviromaster Services
02.2021 - 10.2021
Receiving Clerk
Amazon
06.2020 - 01.2021
Sales Associate
Lowes Home Improvment
02.2019 - 03.2020
Paint Department Supervisor
Home Depot
06.2018 - 01.2019
Associate of Science in Medical Coding And Billing - Medical Insurance Billing