Alex Chard
Nesconset,NY
Summary
Highly-motivated & dedicated Team Leader with expertise in product development, quality assurance, issue resolution and interpersonal communication. Proficient with project management, launching new products, personnel training and event production/scheduling. Sets example with strong work ethic, reliability, adaptability and an expectation of high-quality outcomes. Adept at working effectively unsupervised and at quickly mastering new skills; while representing the organization with the utmost integrity.
Overview
17
17
years of professional experience
Work History
US Head of Content & Programming
Public Sector Network
New York, NY (Remote)
10.2020 - 09.2023
- Responsible for Leading the US Production Department including recruiting, hiring, training, and
day-to-day management of Four (4) US-based Program Directors. - Ultimately responsible for all US-based Product Development, Content, Market Research, and Event
execution. - Responsible for the Training & Development of the Global Production Department including the US,
Canada, UK and Australia. Responsible for the preparation, planning and execution of all training courses
as well as individual-development plans, performance reviews, and coaching for my direct-reports. - External Communications: Primary contact for all external clients/partners for project development,
strategy, and execution. - Responsible for the US Production department's budget, it's processes, and performance tracking for
direct-reports. - Brand Ambassador responsible for building external partnerships through engagement with Government
Agencies, Associations, Universities, and other B-Corporations to expand the organization's reach and
voice; representing the organization in external speaking opportunities including in-person events and a
podcast appearance. - Developed and maintained a 19-person Government Executive Advisory Board to provide guidance,
insight and legitimacy. - Developed and executed a 2-month long internship agreement with Indiana University.
- During my 3-year tenure PSN successfully executed over 80 US-focused events leading to revenue in
excess of USD $5m.
Senior Program Director
Worldwide Business Research (WBR)
New York, NY (in-office)
10.2018 - 06.2020
- Responsible for the Market Research, Program Development, and on-site Facilitation of executive-level events in the Retail, Healthcare, Procurement, & broader B2B industries.
- Responsible for the effective execution of 4-6 in-person events annually; including developing strategic partnerships, advisory boards, copywriting, speaker selection, internal cross-functional coordination, event planning and logistics, and public speaking - as both Master of Ceremony and Panel Discussion Moderator.
- Created programming centered on innovation and transformation with CXO & VP-level Business leaders to attract an executive-level audience and maximize reach and impact.
- Collaborated closely with Marketing, Operations (logistics), and Sales Departments to drive attendance and maximize revenue - leading to an average attendance of over 200-per event and total event revenue in excess of USD $7m.
Director of Content, Programming & Member Relations
Connex Partners
New York, NY (in-office)
04.2016 - 07.2018
- Responsible for the Market Research & Program Development for the Legal, Healthcare, Investments & HR portfolios; including new product development, business development, external communications, strategic partnerships, advisory board development, copywriting, and cross-functional coordination, event planning and logistics, development of conference agendas, speaker acquisition, format outlay, A/V, BEOs, RFPs, budget development and post-event follow-up.
- Responsible for all aspects of event execution - including as Master of Ceremony/ Opening Ice Breakers/ Panel Moderator - and the on-site experience, as well as customer service/member relations.
- As the sole member of the Production Department - I facilitated over 20-events during my tenure with revenue exceeding USD $6m
Divisional Director
IQPC (International Quality & Productivity Center)
New York, NY (in-office)
03.2012 - 04.2016
- Responsible for leading the Production Team dedicated to the Legal, Mining & Construction portfolios valued at USD $1.5m+ annually; P&L for 24-annual events, market research, new product development, strategic partnerships, copywriting, and cross-functional coordination. Supported events in the Finance industry as needed.
- Directly managed Two (2) Conference Producers accountable for event planning and logistics, development of conference agendas, speaker acquisition, format outlay, A/V, and event budgets.
- Collaborated across departments with Marketing, Sponsorship Sales, Delegate Sales & Logistics on the successful planning and execution of all events.
- Directly oversaw the establishment of 4 brand-new annual events dedicated to Modular Construction in the Mining & Construction industries - collectively growing over 2-years to provide consistent annual revenue of $500k+.
Project Assistant
International Business Forum (IBF)
Massapequa, NY (in-office)
07.2008 - 10.2011
- Responsibilities included speaker identification & solicitation, agenda development for the annual Clean-Tech Investor Summit - convening Venture Capitalists and Clean-technology gurus to begin the US-energy transformation and identify other areas of clean-technology innovation.
- Developed the inaugural HIT Barcelona Clean-Technology Summit in conjunction with the annual World Mobile Congress in Barcelona, Spain. Worked collaboratively with leaders across the US & Western Europe in the development of the event agenda and speaker faculty - including 1-week long, monthly in-person meetings in Barcelona over 6-months.
- Leadership of the HIT Barcelona Summit led to USD $500k in profit for IBF.
Intern & Project Assistant
World Chambers Federation (a division of the International Chamber of Commerce)
Paris, France (in-office)
07.2006 - 10.2007
- Responsible for the assistance of speaker development and agenda development for the 5th World Chambers Congress in Istanbul, Turkey - headlined by 2006 Nobel Peace Prize winner and founder of Grameen Bank, Mohammed Yunus & former U.S. Secretary of State, Madeleine Albright.
- Collaborated across national and linguistic lines with leaders from across the globe - including day-to-day work taking place in both English and French.
- The 5th World Chambers Congress attracted a (then) record number of delegates with over 1,600 delegates from Chambers of Commerce worldwide in attendance representing 116 countries.
Education
Bachelor's Degree in International Business Administration - Business Administration
12.2005
- Dual-Minors: International Economics (Macro) & French Language Studies
- GPA: 3.4
Skills
- Project Management
- Team Management & Leadership
- Staff Training & Development
- Public Speaking
- Teamwork and Collaboration
- Strategy Development & Implementation
- Quality Management
- Copywriting
- Virtual & In-Person Event Planning
- Program Development
- Market Research
- Business Development
- Recruitment & Retention
- Budget Management
- Revenue Generation
- Written and Interpersonal Communication
- Analytical Thinking
- Work Planning & Prioritization
- Relationship Building
- Highly Organized & Detail Oriented
- Customer Relations
- Microsoft Office
- CRM Databases & Workflow Organization Software
Accomplishments
- Connex Partners: New Employee of the Year 2016
- IQPC Producer of the Year 2013
- IQPC Rookie Producer of the Year 2012
- Guest on the 'Unconventional Guide to Success' Podcast (Season 2, Episode 2)
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Spanish
Limited
Affiliations
- Volunteer Poll Worker - Suffolk County Board of Elections
Hobbies & Interests
- Music
- Reading
- Travel
- Cooking
- Sports
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementCompany CulturePersonal development programsTeam Building / Company RetreatsTimeline
US Head of Content & Programming - Public Sector Network
10.2020 - 09.2023
Senior Program Director - Worldwide Business Research (WBR)
10.2018 - 06.2020
Director of Content, Programming & Member Relations - Connex Partners
04.2016 - 07.2018
Divisional Director - IQPC (International Quality & Productivity Center)
03.2012 - 04.2016
Project Assistant - International Business Forum (IBF)
07.2008 - 10.2011
Intern & Project Assistant - World Chambers Federation (a division of the International Chamber of Commerce)
07.2006 - 10.2007
American University of Paris - AUP - Bachelor's Degree in International Business Administration, Business Administration
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