Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Alex Chatom

Beckemeyer,IL

Summary

Dynamic leader with expertise in customer service and team leadership. Proven track record in staff training and development, enhancing team performance by 20%. Skilled in inventory control and relationship building, driving operational excellence and client satisfaction. Adept at fostering collaborative environments and achieving organizational goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Experienced with customer relationship management, team leadership, and sales strategies. Utilizes effective communication to drive sales and build lasting customer relationships. Track record of achieving sales targets and enhancing team performance.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead Sales Associate

Dollar General
02.2025 - Current
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Performed inventory control procedures to manage stock.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Managed inventory effectively, minimizing stock-outs and overstock situations.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Delivered excellent customer service for repeat business and referrals.
  • Trained new sales associates to ensure consistent performance across the team.
  • Developed and maintained knowledge of current sales and promotions.
  • Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.

Overnight Stocker and Receiver

Walmart
11.2024 - 01.2025
  • Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
  • Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
  • Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
  • Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
  • Conducted regular checks on expiration dates of perishable items, removing expired products from shelves in compliance with health regulations.
  • Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.

Cable Puller Technician 2

Allo Communications
06.2024 - 10.2024
  • Enhanced overall performance quality by implementing best practices within the team, leading to higher client satisfaction rates.
  • Contributed to company growth through successful completion of multiple large-scale cable installation projects.
  • Maintained high-quality installations by closely following industry standards and guidelines.
  • Improved troubleshooting accuracy by consistently updating knowledge on various cable types, materials, and methods.
  • Demonstrated adaptability when faced with last-minute changes or unexpected challenges during cable pulling jobs.
  • Optimized workflow efficiency by regularly maintaining inventory levels of essential supplies needed for cable pulling projects.
  • Provided support in the development of accurate project estimates, contributing to better budget management for clients.
  • Decreased downtime during installations with proficient use of cable pulling equipment and tools.
  • Streamlined cable installation processes for faster project completion times and increased client satisfaction.
  • Safeguarded client data security by properly handling sensitive information while installing network cables.
  • Provided comprehensive training to new hires, ensuring they were well-equipped for their roles as Cable Pullers.
  • Collaborated with other tradesmen for seamless integration of cabling systems in multi-trade projects.
  • Facilitated smooth communication between team members, promoting a positive work environment that led to increased productivity.
  • Enhanced team efficiency by effectively organizing and distributing cable pulling tasks.
  • Conducted thorough inspections of installed cables to ensure proper functioning and adherence to specifications.

Head of Security Operations

Babe's Gentlemen's Club
02.2022 - 04.2024
  • Enhanced security operations by developing and implementing comprehensive policies, procedures, and risk assessments.
  • Optimized resource allocation by analyzing manpower needs and adjusting schedules accordingly to maintain appropriate coverage levels at all times.
  • Mentored junior team members to foster career growth and professional development, contributing to a high-performing security operations team.
  • Aligned security strategy with corporate objectives by collaborating closely with executive management teams and key stakeholders.
  • Conducted regular gap analyses to assess current state of security measures against industry best practices and emerging threats.
  • Increased staff competency through targeted training programs and performance evaluations.
  • Streamlined incident response processes for faster resolution and minimized impact on business operations.
  • Oversaw vendor selection process for security equipment procurement while maintaining budgetary constraints.
  • Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reduced security risks with regular audits, vulnerability assessments, and penetration testing.

Sheriff's Deputy

George County Sheriff's Office
10.2021 - 01.2022
  • Assisted in the development of department policies and procedures, ensuring consistent enforcement efforts across the force.
  • Trained new deputies on policies, procedures, and best practices, fostering a knowledgeable and professional team.
  • Implemented innovative problem-solving techniques to address community issues, reducing repeat calls for service.
  • Testified in court proceedings as an expert witness, providing clear and accurate information to support case outcomes.
  • Handled civil disputes professionally and efficiently, promoting peaceful resolutions whenever possible.

Correctional Officer

George County Regional Correctional Facility
03.2021 - 01.2022
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.

Tent Manager

Hale's Fireworks
06.2016 - 01.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Collaborated with development teams to establish clear test objectives, ensuring alignment with project goals.

Education

GED -

Mississippi Gulf Coast Community College
Perkinston, MS

Skills

  • Customer service
  • Retail store operations
  • Cash handling
  • Opening and closing procedures
  • Team leadership
  • Goal oriented
  • Cash handling accuracy
  • Staff training and development
  • POS system operation
  • Flexible schedule
  • Teamwork and collaboration
  • Inventory and stocking
  • Mentoring and training
  • Relationship building
  • Staff supervision
  • Loss prevention
  • Inventory control
  • Client relationship building

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 7 staff members.

Certification

  • OSHA 10

Timeline

Lead Sales Associate

Dollar General
02.2025 - Current

Overnight Stocker and Receiver

Walmart
11.2024 - 01.2025

Cable Puller Technician 2

Allo Communications
06.2024 - 10.2024

Head of Security Operations

Babe's Gentlemen's Club
02.2022 - 04.2024

Sheriff's Deputy

George County Sheriff's Office
10.2021 - 01.2022

Correctional Officer

George County Regional Correctional Facility
03.2021 - 01.2022

Tent Manager

Hale's Fireworks
06.2016 - 01.2021

GED -

Mississippi Gulf Coast Community College

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