Delivery service partner
Tresyl
West Columbia, South Carolina
02.2022 - 04.2024
- Led strategic planning sessions to define business objectives and initiatives.
- Collaborated with cross-functional teams to enhance service delivery and operational efficiency.
- Managed client relationships, ensuring satisfaction and addressing concerns promptly.
- Delivered packages efficiently to designated locations within set timeframes.
- Communicated effectively with customers regarding delivery status and inquiries.
- Followed all traffic laws and safety regulations during deliveries.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.