Alex Coen
Wexford
Summary
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
29
29
years of professional experience
Work History
Lead Swim Instructor/Lifeguard
British Swim School
Pittsburgh, PA
09.2023 - Current
- Led swim instruction for diverse age groups, enhancing water safety skills.
- Developed personalized lesson plans to meet individual student needs and goals.
- Trained and mentored junior instructors, fostering a collaborative teaching environment.
- Evaluated student progress through assessments, providing feedback for improvement.
- CPR/First Aid Certified by American Red Cross
- Collaborated with management to improve instructional methods and operational efficiency.
- Demonstrated commitment to excellence by consistently receiving high satisfaction ratings from both students and parents alike.
- Reduced risk of accidents by conducting pre-class checks of pool conditions, identifying hazards promptly before they become problematic.
Chiropractic Assistant
American Back Center
Wexford, PA
02.2023 - 06.2024
- Assisted in patient intake and scheduling to streamline appointment processes.
- Educated patients on treatment plans and chiropractic procedures, enhancing understanding and compliance.
- Managed inventory of medical supplies to ensure availability and minimize costs.
- Collaborated with chiropractors to develop tailored care plans for diverse patient needs.
- Monitored patient progress and provided feedback to practitioners for treatment adjustments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Performed electric muscle stimulation, massage, and mechanical traction.
Supervisor of Distribution Operations
United States Postal Service
Warrendale, PA
08.2007 - 01.2021
- Supervised daily distribution operations, ensuring adherence to safety protocols and efficiency standards.
- Coordinated staff schedules, optimizing workforce allocation to meet delivery demands.
- Implemented process improvements, enhancing operational workflow and reducing delays in package processing.
- Trained new employees on distribution procedures and equipment operation for consistent performance.
- Managed inventory control systems, ensuring accurate tracking of shipments and supplies for optimal resource management.
- Increased customer satisfaction by ensuring timely deliveries and addressing concerns promptly.
- Maintained a safe work environment, conducting regular safety training sessions for staff.
- Reduced order processing time through effective supervision of team members and workflow optimization.
- Ensured accurate record-keeping practices throughout all aspects of distribution operations, enabling data-driven decision-making processes.
Lead Massage Therapist
Gibsonia Spine and Sport
Gibsonia, PA
09.2003 - 07.2006
- Led team in delivering personalized therapeutic treatments to enhance patient recovery and well-being.
- Mentored junior therapists, fostering skill development and improving overall service quality.
- Implemented streamlined scheduling processes to optimize client flow and reduce wait times.
- Maintained compliance with health regulations and established safety protocols to ensure patient safety.
- Implemented a consistent documentation system for tracking client progress and adjusting treatment plans as needed.
Senior Airman
US Air Force
Great Falls, MT
03.1997 - 03.2001
- Securely stored top secret and cryptographic materials
- Trained and supervised new Airmen to operate multiple secured classified computers
- Provided computer tech assistance to all personal of Malmstrom Air Force Base, MT
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Commendations: Air Force Good Accommodation Metal for reliability; Joint Forces Expeditionary Medal for serving during Operation Desert Shield in Saudi Arabia (PSAB)
Education
Practitioner of Massage Therapy - Massage Therapy
Baltimore School of Massage
Baltimore03-2002
Skills
- Patience and empathy
- Customer Service-oriented
- CPR certified
- Strong leadership
- Staff training experience
- Expertise in lifesaving
- Strategic planning
- Safety monitoring
- Dependable and responsible
- Critical thinking
- Brown Belt in Chinese Kenpo
Timeline
Lead Swim Instructor/Lifeguard
British Swim School
09.2023 - Current
Chiropractic Assistant
American Back Center
02.2023 - 06.2024
Supervisor of Distribution Operations
United States Postal Service
08.2007 - 01.2021
Lead Massage Therapist
Gibsonia Spine and Sport
09.2003 - 07.2006
Senior Airman
US Air Force
03.1997 - 03.2001
Practitioner of Massage Therapy - Massage Therapy
Baltimore School of Massage